Overview
Job ID: 3190230 | Amazon Data Services, Inc.
Join our dynamic team and become a critical guardian of technological infrastructure. As a Data Center Engineering Technician, you will maintain the heartbeat of mission-critical technology infrastructure, contributing to an extraordinary 99.999% uptime and ensuring seamless operations that power global digital experiences.
Engineering Technicians are Amazon’s front line for hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot Data Center Operations’ Mission Critical Facilities, including stand-by diesel generators and related fuel systems, three-phase electrical systems (switch gear, UPSs, PDUs, wet cell batteries and related systems), CRAC, centrifugal chillers, cooling towers/water chemical systems, air handlers, pumps, and motors.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver high safety and security standards while providing capacity at the lowest possible cost for our customers in an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Note: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. Lump sum stipend will be provided to eligible candidates who relocate for this position.
Essential Requirements
* Ability to travel to or commute between data center locations as needed
* Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
* Travel frequency will vary based on business needs and the operational status of the assigned facility
* Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs
Physical Requirements
* Willingness and demonstrated ability to work in the physical conditions described with reasonable accommodations
* Regularly lift and/or move up to 39 pounds independently; participate in group lifts for 40+ pounds
* Maintain balance and perform construction tasks while on a ladder
* Regularly walk, use hands and fingers, reach, stoop, kneel, crouch or crawl, climb stairs, twist, bend, and work above shoulders
* Work in an environment requiring provided ear protection
* Role may require travel to facilities still under development and training until fully operational
Key Responsibilities
* Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
* Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
* Assist in troubleshooting facility and rack-level events within internal SLA
* Perform rack installs and decommissioning within internal SLA
* Perform PM, troubleshooting, root-cause analysis, and repair of electrical and mechanical equipment
* Technical writing to support change management program
* Monitor daily work requests and manage to resolution; execute projects from conception to completion
* On-site support of contractors, sub-contractors, and vendors, ensuring work complies with established practices, procedures, and local legislation
* Work schedule changes depending on site needs; shifts can be up to 12 hours and may rotate on a predefined schedule; some locations have on-call rotations
* Role may support more than one location/site
Day in the Life
This role acts as Amazon’s front line for hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3-phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment includes fire/life safety equipment, building automation systems, and general facilities equipment.
Basic Qualifications
* 1+ years of electrical or mechanical experience
* 1+ years’ experience with Microsoft Office products
* Ability to work on a flexible schedule including days, nights, and/or weekends
Preferred Qualifications
* 2+ years of Data Center Engineering experience
* Technical (Military/Trade School) training
* Associate or higher education in related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
Location and Compensation
USA, VA, Chantilly - 32.00 - 57.00 USD hourly
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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