We are seeking a proactive and skilled Technical Support Advisor to join a dynamic, client-focused team in A Coruña. This is an exciting opportunity to build your career in technical support while enjoying life in one of Spains charming coastal cities.
What you will do
* Provide high-quality technical support to clients, troubleshooting issues and delivering effective solutions.
* Respond to inquiries via phone, email, or other channels, ensuring timely resolution and client satisfaction.
* Diagnose technical problems and elevate complex issues when necessary.
* Document support activities and maintain accurate records of incidents, solutions, and follow-ups.
* Collaborate with internal teams to share knowledge and continuously improve support processes.
* Stay up to date with products, services, and system updates to provide informed support.
Who you are
* Strong problem-solving and analytical skills, with a keen attention to detail.
* Previous experience in technical support, IT, or customer service is highly desirable.
* Excellent communication skills in English; additional language skills are a plus.
* Comfortable working in a fast-paced environment and able to manage multiple tasks efficiently.
* Proactive, adaptable, and eager to grow professionally within a multicultural team.
What we offer
* Competitive salary with performance-based incentives.
* Permanent contract with a structured Monday-to-Friday schedule.
* Work in A Coruña, a beautiful coastal city in Spain, known for its historic charm, beaches, and relaxed lifestyle.
* Relocation support for international candidates and assistance settling into the city.
* Join a collaborative, multicultural team with opportunities for career growth and professional development.
Why A Coruña?
A Coruña offers an outstanding quality of life, combining scenic coastline, historic architecture, and a vibrant cultural scene. Its the perfect place to enjoy a balanced lifestyle while advancing your career in technical support.
Take your next career step as a Technical Support Advisor in A Coruña and enjoy the unique combination of professional growth and coastal living.
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