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Job Position: Técnico de Soporte
About Us
Unikal Tech Partners is a leading group in Information Technologies, consisting of specialized companies that contribute their knowledge and experience to design innovative, personalized, and high-quality solutions. With over 10 companies, 650 professionals, €100M in revenue, and more than 3,000 clients, Unikal is a reference in the IT sector across various areas such as Cybersecurity, Digital Business, Data Technologies, Business Solutions, and Cloud, Networking & Systems.
Supported by a Swiss investment fund (Ufenau Capital Partners), we are continuously growing and expanding both nationally and internationally. Our goal is to lead the European market within the next 5 years. At Unikal, we value specialization, teamwork, service orientation, and a commitment to quality, which define our corporate culture and stakeholder relationships.
Join a unique and rapidly developing project where you can help us make a difference.
Main Task
The selected candidate will join the Technical Support Department, responsible for resolving queries and incidents with cutting-edge technologies in the IT area.
Required Knowledge/Skills
* Over 3 years of experience in managing NetApp storage systems
* Over 3 years of experience in managing server and workstation virtualization systems (Vmware/Citrix)
* Over 3 years of experience in managing data protection software (NetApp, Commvault, Veeam Backup, Backup Exec, etc.)
* Installation and configuration of networking solutions (Cisco, HP Aruba)
* Proficiency in technical English (reading and writing)
What We Offer
* Joining a young, dynamic, highly qualified team specialized in the aforementioned technological solutions
* High-level training programs in virtualization, storage, data protection, and networking technologies
* Opportunities to develop a high-level professional career in ICT
* Official training and certifications
* Remote work policy
Skills
* Customer focus
* Organized and methodical personality
Requirements
* Own vehicle required
* Availability for rotational 24x7 on-call duties
* Schedule: Mon-Thu 9:00-18:00; Fri 9:00-15:00; summer intensive schedule
* Immediate start
* Salary range: €24,000-€32,000 depending on professional value
Unikal affirms its commitment to equal opportunity employment, based on capabilities, performance, experience, and company needs, without discrimination.
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