Join a fast-growing international company currently expanding its commercial operations across Europe. We’re looking for an organised, hands-on, and proactive Front Office Administrator within Customer Service department to work closely with the Finance and Sales department and act as a key link between clients, Finance & Sales teams, and internal departments (Orders, deliveries, incidents, collections, and ad-hoc case management).
Key Responsibilities:
* Manage and follow up on orders from clients (B2B), ensuring accuracy and timely delivery.
* Provide day-to-day support to the Finance & Sales teams.
* Handle customer inquiries and resolve issues via email and phone.
* Support back-office processes for clients of all sizes – from major accounts to small retailers and distributors.
* Perform basic accounting tasks: invoicing, tracking payments, assisting with financial documentation, etc.
* Maintain records and internal systems (SAP), collaborating with internal departments.
Requirements:
* Experience in an administrative or customer service role.
* Fluent in English and French – both spoken and written (mandatory).
* Proficiency in Microsoft Office (especially Excel). Experience with SAP is a plus.
* Strong communication and multitasking skills.
* Detail-oriented, resourceful, and comfortable in a dynamic international work environment.
We offer:
* A stable position in a company experiencing strong growth across Europe.
* A supportive and collaborative work environment.
* Opportunities for development and progression.
* Competitive salary package.