BettingJobs are seeking an experienced General Manager to lead operations for the Spanish market on behalf of a leading global betting and gaming group, based in their Ceuta office. The role will take full ownership of P&L and commercial performance across multiple verticals, including Poker, Sportsbook and Casino, overseeing a business generating in excess of €100m annually.
Responsibilities:
Strategic & Commercial Leadership
* Full P&L ownership for the Spanish market, setting clear strategic and commercial objectives.
* Define and implement the country plan across key areas including Marketing, Promotions, Product, Customer Operations, and Compliance.
* Ensure efficient allocation of resources to achieve both long-term goals and short-term performance targets.
* Maintain an in-depth understanding of the local market, competition, and consumer behaviour.
* Drive collaboration across functions including Product, Marketing, Acquisition, CVM, and Customer Care.
Financial & Performance Management
* Set, monitor, and deliver against revenue and profitability KPIs.
* Identify new revenue opportunities and optimise existing business lines.
* Lead budgeting, forecasting, and ongoing financial performance reviews.
* Strengthen acquisition, retention, and customer value strategies to maximise lifetime value.
Commercial & Customer Strategy
* Build and execute a commercial plan across all verticals aligned to strategic objectives.
* Use customer insights and analytics to inform decision-making and drive growth.
* Oversee content localisation, UX, and product development to ensure market relevance and customer engagement.
* Direct promotional and customer contact strategies, ensuring efficient execution and measurable results.
Leadership & People Development
* Lead a cross-functional local team spanning multiple business areas.
* Foster a culture of collaboration, accountability, and innovation.
* Develop and mentor senior talent, supporting career progression and succession planning.
Regulatory & Stakeholder Management
* Ensure full compliance with local regulatory and licensing requirements.
* Build and maintain strong relationships with regulators, affiliates, and other key stakeholders.
* Champion responsible gaming and player protection initiatives within the market.
Market Development
* Identify and pursue new opportunities for growth and market expansion.
* Strengthen brand positioning and customer engagement across all channels.
Requirements:
* Proven experience as a Country Director, General Manager or equivalent senior leadership role within the iGaming industry.
* Strong understanding of Poker, Sportsbook, and Casino particularly within the Spanish market.
* Demonstrated track record of delivering commercial success and P&L responsibility.
* Excellent analytical and strategic planning skills, with a data-driven approach to decision-making.
* Strong leadership and stakeholder management capabilities.
* Outstanding communication and negotiation skills in English and Spanish.
* Flexibility to travel regionally as required.