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Amplifon is the global leader in the hearing care retail industry. Since 1950, we’ve been changing the lives of millions of customers worldwide. Despite our global presence and growth, we maintain a start-up approach and strive for innovation daily. We pride ourselves on setting industry standards and continually improving the customer and employee experience.
More than 20,000 professionals operate daily across a network of 9,500+ points of sale, restoring the joy of hearing, feeling, and living for thousands in 26 countries.
We are currently seeking a Business Controller to join our Retail Excellence (REX) team.
Role Objective : To monitor key business and in-store KPIs, driving sales and productivity to meet company targets.
* Monitor sales trends against budgets and forecasts, keep the Retail Director and sales team informed, and highlight opportunities or issues.
* Analyze key business KPIs such as conversion rate, ASP, bino-rate, aiming to optimize growth and productivity.
* Conduct deep dives into customer types to understand business trends and develop targeted actions.
* Provide regular portfolio analysis and forecast achievement based on various factors.
* Design and manage Sales Incentive Plans and Commissions Schemes in collaboration with HR and Finance.
* Define and oversee promotions and discounts with local and regional teams, aligned with company strategies.
Qualifications & Experience :
* Degree in Economics, Engineering, Statistics, or related fields.
* Experience managing complex data structures with a strong focus on data analysis and business impact.
* Project management and analysis experience in Sales and Marketing within international settings.
* Proficiency in Office, especially Excel; familiarity with Salesforce is a plus.
* Knowledge of Power BI; SQL skills are advantageous.
Managerial Skills :
* Strong analytical, mathematical, and business skills.
* Team-oriented with results-driven approach.
* Ability to work effectively across different roles and cultures.
What We Offer :
* Participation in a goal-oriented, motivated team with regular events and collaboration with our Italian headquarters.
* Career development opportunities, tailored training, comprehensive induction, e-learning, and international prospects.
* Competitive salary, pension scheme, childcare benefits, and a permanent contract.
* Seniority level : Mid-Senior level
* Employment type : Full-time
* Job function : Research, Analysis, IT
* Industry : Retail
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