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Customer support specialist (remote -english) (barcelona)

Barcelona
SIXT Spain
Publicada el 2 mayo
Descripción

Do you speak German fluently and dream of working from the comfort of your home — right here in Spain? SIXT is one of the world's leading mobility service providers, operating in over 100 countries with a fleet of more than 200,000 vehicles. We're not just about cars — we're about delivering outstanding experiences to our customers, every single day.

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Our Customer

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Service team is the heartbeat of that promise, and we're growing it with passionate, people-first professionals. Join a dynamic, international team where your German skills are your superpower, and every customer interaction is an opportunity to make someone's day a little better. If you're motivated, customer-obsessed, and ready to represent a premium general brand — all without leaving your living room — then this role is made for you.

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Act as the first point of contact for German-speaking customers, providing expert support before, during, and after the booking process. Engage customers with in-depth knowledge of SIXT's products, services, and mobility solutions to find the best fit for their needs. Increase customer satisfaction and loyalty through friendly, professional, and solution-oriented service.

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Contribute as an active team player, supporting administrative tasks and sharing knowledge to continuously improve team performance. Native or near-native German speaker with fluent English skills (additional languages are a plus!). A genuine passion for service excellence and helping customers find the right solution.

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At least 1 year of experience in a customer-facing or service-oriented role. Solid knowledge of MS Office tools;

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experience with CRM systems is a plus. Ability to work on a rotating schedule Monday to Sunday, fully from home, with a stable internet connection and a quiet workspace. 100% Remote Work — Enjoy the ultimate work-life balance working entirely from home, from anywhere in Spain.

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International

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Environment — Be part of a diverse, multilingual team spanning multiple countries and cultures.

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Professional

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Growth — Access to training, development resources, and the chance to learn from a highly motivated, experienced team. Team Spirit — Participate in engaging team-building activities, virtual events, and exciting global corporate gatherings. Stability & Purpose — Join a globally recognised premium brand with over 110 years of history and a clear vision for the future of mobility.

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We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities.

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