Role: Collections specialist – Danish speaking
Salary: up to €35K p/a DOE + up to 5% bonus + lunch vouchers, life & accident insurance
Work model: Hybrid (3 days onsite, 2 days WFH)
Location: Rubi, Barcelona, Spain
Responsibilities:
Manage and oversee the collections process, ensuring timely payments from clients.
Communicate with overdue accounts via phone, email, to negotiate payment arrangements.
Review account statements and reconcile discrepancies to avoid miscommunication with clients.
Maintain accurate records of collection activities and update customer accounts in the database.
Collaborate with various departments to resolve issues and disputes related to outstanding invoices.
Prepare and present reports on collection activities, trends, and outstanding accounts to management.
Ensure compliance with relevant laws and regulations related to collections and debt recovery.
Requirements
Fluent in Danish and English
Proven experience as a Collections Specialist or in a similar role within finance or accounting departments.
Strong understanding of collections processes, credit practices, and financial regulations.
Excellent communication and negotiation skills to handle sensitive financial discussions.
Proficiency in using accounting software and MS Office Suite, particularly Excel for data analysis.
Detail-oriented with strong organizational skills to manage multiple accounts and prioritize tasks.
Ability to work independently as well as part of a team, demonstrating initiative and proactivity.
Bachelor's degree in finance, accounting, or a related field is preferred but not mandatory.