Job Overview
Prácticas CRM & Customer Intelligence | Marketing Automation
Location: Gremi Fusters, Mallorca, Spain.
Job type: Part-time.
Date posted: Today.
Job ID: JR****
Barceló Group is a family‑owned company founded in [year] by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms. Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the “Best Hotel Management Company in the World” award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector. Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries.
Brands: Royal Hideaway Luxury Hotels & Resorts, Barceló Hotels & Resorts, Occidental Hotels & Resorts, Allegro Hotels.
Responsibilities
Sus principales funciones serán las de dar apoyo y soporte al área de CRM & Customer Intelligence en las siguientes funciones:
Activar la estrategia de customer journeys a través de la herramienta Salesforce Marketing Cloud.
* Crear push notifications.
* Abrir casos en backoffice de Salesforce.
* Ofrecer seguimiento y reporting de las campañas lanzadas.
* Gestionar solicitudes al departamento de contenidos via JIRA.
Qualifications
Perfil y experiencia:
* Formación: Estudiante de último año Grado de ADE, Economía, Turismo, Marketing, así como dobles grados de estos anteriormente mencionados.
* Experiencia: No requerida.
* Idiomas: Inglés Alto.
* Se valorarán: Conocimientos en Marketing Digital y herramientas del paquete de Microsoft Office.
Habilidades:
* Motivación.
* Gestión de tiempo orientada a las tareas propuestas.
* Capacidad organizativa y entendimiento de prioridades sobre las tareas propuestas.
* Interacción personal y comunicación en plan team work con restantes elementos del equipo CRM.
* Fast Learning.
Benefits
Your benefits:
* Exclusive discounts on hotels and travel for you, your family, and friends.
* Access to a health insurance policy with numerous advantages and special conditions for the Barceló group.
* Ongoing discounts with various companies related to leisure and free time.
* Special offers with product and service companies.
* Exclusive agreements with different training and business schools.
We understand that a committed and experienced team is essential for growth. That’s why we have specific career plans available in different areas of the company, which you can join. You will have access to the best training programs in the market, tailored to your position within the company. Additionally, because we strongly believe in personal development, we provide a wide range of open training activities through our Barceló Campus e-learning platform. We invite you to explore Barceló Responsible, our Corporate Responsibility brand. This initiative encompasses numerous actions related to social, economic, and environmental development in all the locations where our company operates. We want you to join us in our commitment to building a better future!
Contract type
Intern (duración determinada).
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