INTERACTIONS WITH:
GUESTS, OWNERS, ASSOCIATES, AND 3RD PARTY VENDOR EMPLOYEESWORKING SHIFT:
Monday to Sunday, full time 8 hours between 09:
00 to 23:
00.Overall Responsibilities
Provide a professional and courteous welcome to guests entering the resort via the beach gate area. Maintain control of all individuals entering the resort, following company guidelines as directed by managers and supervisors.Ensure quality of service based on Marriott Vacation Club International standards.Remain at the beach access points at all times during your shift, leaving only for authorized breaks.Vigilantly observe guests entering the resort to verify they are in-house guests and not intruders.Maintain comprehensive knowledge of onsite staff, property, services, and operational hours.Keep the workplace clean and uphold hygiene standards.Understand the emergency procedures and different emergency levels (blue, yellow, red) and respond appropriately.Proactively identify potential issues or risks at the main entrance and report anomalies immediately to supervisor or manager on duty.Physical Job Requirements
Ability to stand for most of the shift, often under the sun.Ability to handle stress and manage difficult situations, including guest and staff complaints or emergencies.Flexibility to work various shifts, including mornings, afternoons, evenings, weekends, and holidays.Medical checks are recommended.Job Qualifications
Fluent in Spanish.Moderate understanding of English.Minimum experience in customer service or similar roles.General Responsibilities
Be punctual for shifts.Maintain a neat and professional appearance, including proper uniform and nametag.Complete tasks efficiently and meet deadlines.Provide excellent service with a positive attitude.Work collaboratively with colleagues and support team needs.Adhere to resort guidelines and ensure others understand and follow them.Perform additional tasks as assigned by management.Job DescriptionJOB TITLE:
BEACH DOOR ACCESS CONTROLLERDEPARTMENT:
LOSS PREVENTION
REPORTS TO:
LOSS PREVENTION MANAGER
INTERACTIONS WITH:
GUESTS, OWNERS, ASSOCIATES, AND 3RD PARTY VENDOR EMPLOYEES
WORKING SHIFT:
Monday to Sunday, full time 8 hours between 09:
00 to 23:
00.
Overall ResponsibilitiesProvide a professional and courteous welcome to guests entering the resort via the beach gate area. Maintain control of all individuals entering the resort, following company guidelines as directed by managers and supervisors.
Essential Job ResponsibilitiesEnsure quality of service based on Marriott Vacation Club International standards.Remain at the beach access points at all times during your shift, leaving only for authorized breaks.Vigilantly observe guests entering the resort to verify they are in-house guests and not intruders.Maintain comprehensive knowledge of onsite staff, property, services, and operational hours.Keep the workplace clean and uphold hygiene standards.Understand the emergency procedures and different emergency levels (blue, yellow, red) and respond appropriately.Proactively identify potential issues or risks at the main entrance and report anomalies immediately to supervisor or manager on duty.
Physical Job RequirementsAbility to stand for most of the shift, often under the sun.Good visual observation skills.Ability to handle stress and manage difficult situations, including guest and staff complaints or emergencies.Flexibility to work various shifts, including mornings, afternoons, evenings, weekends, and holidays.Medical checks are recommended.
Job QualificationsFluent in Spanish.Moderate understanding of English.Minimum experience in customer service or similar roles.
General ResponsibilitiesBe punctual for shifts.Maintain a neat and professional appearance, including proper uniform and nametag.Complete tasks efficiently and meet deadlines.Provide excellent service with a positive attitude.Work collaboratively with colleagues and support team needs.Adhere to resort guidelines and ensure others understand and follow them.Perform additional tasks as assigned by management.
Marriott Vacations Worldwide is an equal opportunity employer committed to diversity and inclusion.#J-18808-Ljbffr