Do you have a passion for cloud client engineering in the Microsoft environment? Are you curious and do you enjoy inspiring customers with your passion for IT? Then we are looking for you!In the role of L2 Technical Support Specialist, you will take responsibility for connecting customer environments to Microsoft Cloud Services and design, together with the team, the workplace of the future.At isolutions, we are passionate about digital transformation and creating digital working environments that promote creativity, enable agile and intelligent collaboration, and create positive customer and employee experiences. Our vision is not only to help companies in digital transformation but also to offer our employees a modern workplace and a great company culture. Join an amazing team of strong-performing thinkers and skilled professionals, collaborating with colleagues based in Barcelona and Switzerland.How your day will look likeProvide 2nd level support by acting as the technical expert in the support & operations teamManage 2nd Level customer issues and problems (Windows 10 / 11 & Microsoft 365)Collaborate with our 1st Level Support, DevOps & project squadWork with 3rd party providers for technical issues or problemsMaintain and monitor the Windows cloud infrastructure for our clientsYour profile2+ years of experience in Level 2 Support in the Microsoft environmentGood working knowledge of Microsoft 365, Windows 10 / 11 & Microsoft Endpoint Manager (Intune)A motivated, communicative, and reliable person who likes to take responsibility and feels comfortable in a lively, growing environmentFluent in German and good English skillsYou have a BA / MA in computer science, electronics, or similar education (Microsoft certifications)A university degree in business informatics, electronics, or similar education (Microsoft Certifications)EU citizenship or Spanish work visaIf your experience looks a little different from what we’ve identified and you think you can add value to our crew, we’d love to learn more about you.What we offerPermanent contract. Possibility to work from 32 to 40 hours per weekCompetitive salary package, plus interesting fringe benefitsworkfromanywhere in Spain. If you live in Barcelona or nearby, flexibility to work from home according to your needsCompensation for monthly home office expenses and work setup extensionWork and evolve with the latest technologies like Power Platform, Dynamics 365, Azure, etc., from the Microsoft ecosystemStructured career development plan based on your professional goalsYearly training budget, Microsoft Certifications, and bi-weekly “Tech Lunches“Choose your own hardwareFree language classesOne additional week of vacation for Corporate Social ResponsibilityAnnual team event in Switzerland or SpainA dynamic environment and a unique team spirit!How to find out if this is the next step of your careerApplyDiscovery call with HRInterview - video call with Team Lead and Team MemberFinal assessmentOur commitment :
to give you feedback on each step, both in positive and negative cases.J-18808-Ljbffr
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