Overview
Full-Time
Position Overview
MCI is a fast-growing tech-enabled business services company with a strong call center footprint and operations across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across industries including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we foster an environment where professionals can build meaningful careers with continuous learning and development opportunities.
We are seeking a Website Developer to join our team. As a Website Developer, you will craft engaging and user-friendly digital experiences that meet client requirements and exceed user expectations.
To be considered for this role, please complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Key Responsibilities
- Implement designs for new websites and update/maintain existing sites
- Update content monthly (speaker bios, messaging, videos, images)
- Understand SEO and use Google keywords to write meta descriptions; maximize quality of page content, display, links, and metatags
- Have a high-level understanding of Google Analytics and tagging to assess content performance and optimize websites
- Apply problem-solving skills to bugs or glitches
- Contribute to product launch project management by coordinating with the team to add online courses and products on the website
- Manage and maintain email marketing
- Assist with website hosting and support issues with the site provider
- Ensure content is consistent in style, quality, and tone of voice and is optimized
Candidate Qualifications
Are you a good fit for this position?
All positive, driven applicants are encouraged to apply. Adecuado candidates are highly motivated and dedicated and should possess the following:
- Bachelor's Degree or equivalent combination of education and experience
- 2 years of website development experience
- Copywriting skills
- Planning, budgeting, and reporting experience
- Content creation
- Superior research and analytical skills
- SEO strategy
- Excellent verbal/written and interpersonal skills
- Digital marketing
- Proven ability to execute marketing programs (e.g., targeted direct mail and email, events, social media)
Conditions of Employment
All MCI Locations
- Must be authorized to work in the country where the job is based.
Subject to program and location
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Compensation Details
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, compensation and benefits are designed to be competitive and to grow with you. Starting compensation is based on experience, and a variety of benefits and incentives are offered to support and reward team members.
What You Can Expect From MCI
We offer benefits that go beyond a paycheck. Our team members enjoy:
- HMO Coverage plus a dependent, Rank & File: ₱100,000; Supervisors/Managers: ₱120,000
- Dental coverage and in-house dental assistance
- Free meals during training
- Career growth and learning
- Allowances for rice, clothing, laundry and meals
- Performance and loyalty bonuses
- Disinfection/fogging of workplace
- Opportunities for growth and promotion
- Employee shuttle services
- Company retreats and off-site events
- Social engagement opportunities and recognition gifts
Compensation & Benefits That Fit Your Life
MCI tailors offerings to fit the needs of our diverse team across subsidiaries and locations. Benefits may vary by geography, but the core commitment remains: reward effort, provide growth opportunities, and create an environment where every employee feels valued.
Physical Requirements
This job operates in a professional office environment. The employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and headset. The role may involve moving objects up to 40 pounds.
Reasonable Accommodation
Consistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations upon request by a qualified applicant or employee with a disability, unless it would cause undue hardship. Please contact Human Resources with accommodation requests.
Diversity and Equality
MCI embraces diversity and is committed to equal opportunity. All aspects of employment are based on merit and qualifications. MCI maintains a work environment free from discrimination. MCI will consider qualified applicants with criminal histories in accordance with local and federal requirements and will not tolerate discrimination or harassment based on protected characteristics.
About MCI (parent company)
MCI helps customers address CX and DX challenges with industry-leading solutions in CX, DX, and IT Services. MCI is the holding company for a diverse lineup of tech-enabled business services and operates globally with multiple brands and subsidiaries. Details and numbers provided in the original description are maintained here for context.
Disclaimer
The purpose of this job description is to provide a general overview of the role. It is not an all-inclusive list of duties, responsibilities, skills, and qualifications. The employer may revise this description at any time; it is not an employment contract, and either party may terminate employment at will.
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