WHO WE ARE
Ready to shape the future of digital optimization with a global leader in AI-powered experience solutions? We invite you to join AB Tasty on our mission to help brands sell better by creating positive user experiences across all digital properties!
Since our founding in 2009, we've partnered with over 1000 clients, including renowned brands like Kering, McDonald's, Ulta Beauty, L'Oreal, Disneyland Paris, and LVMH among others. With a presence in 8 countries across 3 continents, our team of 300+ passionate individuals is dedicated to building the internet of the future.
At AB Tasty, we're more than just a company – we're a community. Joining AB Tasty means becoming part of a diverse, dynamic team that values innovation and growth.
Our company culture is at the heart of everything we do. We have our core values that shape our daily interactions and guide us in our mission.
We bring client satisfaction
We are impactful
We go above and beyond
We live one team, one dream
We're committed to creating a workplace where everyone feels empowered to share ideas, take risks, and make an impact. We also know that a happy team is a productive team, that's why at AB Tasty, we're not just about delivering top‐notch digital experiences - we're committed to nurturing our team and their professional journeys.
Learn more about AB Tasty and our teams:
About Us
Your Journey with Us
AB Tasty on Welcome to the Jungle
THE TEAM
We are looking for a skilled Key Account Manager (KAM) to join our Sales team and oversee our relationship with our Spanish, Italian and LatAm clients.
As Key Account Manager, you will be responsible for contract renewals, upselling and cross selling your customers portfolio. You will also be responsible for obtaining and maintaining long term key customers by understanding their requirements of the AB Tasty platform and uncovering their needs for the future in the ever‐changing world of website optimization.
The ideal candidate will be capable of building strong relationships with strategic customers. You will be able to identify the demands and requirements to promote our company's solutions and achieve mutually beneficial cooperation.
Tools: Salesforce, Gong. Collaboration tools: Slack, Jira, Confluence, and more. Travel: Occasional travel to client sites or team‐building events.
YOUR MISSION
Develop relationships with a portfolio of major clients to ensure their continuous engagement with the AB Tasty platform (more than 2M€)
Acquire a thorough understanding of key customer needs and requirements
Propose solutions that meet the client's objectives and changing demands
Ensure the correct products and services are delivered to customers in a timely manner
Expand the relationships with existing customers engaging through all possible forms of contact, from meetings to weekly calls
Serve as the link of communication between key customers and internal teams
Resolve any issues and problems faced by customers and manage complaints in order to maintain trust
Play an integral part in generating new sales that will turn into long‐lasting relationships
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
WHAT YOU'LL BRING
At least 5+ years of experience in a sales function of B2B platforms or consulting and proven network in the Spanish market, good knowledge of digital marketing
Demonstrated success negotiating complex, multi‐year contracts with senior stakeholders (Directors and C‐level) at Enterprise accounts
Proven experience leading and managing complex Enterprise RFPs end‐to‐end (qualification, stakeholder orchestration, solutioning, pricing, and executive presentations) with high win rates
A consistent track record of meeting or exceeding annual targets, like NRR, expansion growth via upsell/cross‐sell
Exceptional presentation skills, outstanding and effective communication skills (oral and written) in English, Spanish and Italian
You must have excellent negotiation techniques and you are used to dealing with decision makers, mostly Heads of Marketing and Product Departments
The ability to draft clear and concise reports and presentations
Experience working with Salesforce.com – If you don't meet 100% of these qualifications, tell us why you'd still be a great fit for this role in your application!
WHY YOU'LL LOVE IT HERE
Make a real impact: directly influence our success and be a player in the company's growth
Ownership & autonomy: we believe in trust - no micromanagement, just the freedom to excel and take charge of your own journey
International culture: collaborate with a diverse, global team across 8 countries
Accelerate your career: we offer vast opportunities for professional development, education, and upward mobility
Flexible work: enjoy a balanced work schedule, with up to 3 days of remote work per week
DETAILS
Contract: permanent full‐time
Location: Madrid
Remote: up to 3 days/week
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