Join to apply for the Product & Support Specialist Anaplan role at Bluecrux .
Get AI-powered advice on this job and more exclusive features.
Job Description
About the role
We’re seeking a passionate colleague to join our Anaplan team as a Product & Support Specialist Anaplan. In this role, you build trusted relationships with our customers, deliver meaningful improvements, troubleshoot issues, and support their Anaplan Supply Chain models. By identifying and implementing customized solutions, you’ll play a key role in optimizing their operations. As a trusted advisor, you’ll bridge the gap between business needs and technical execution, becoming an essential partner in their success journey.
* You build and nurture strong client relationships, embodying the "warm Bluecrux bath" that fosters trust and confidence in our brand.
* You lead the resolution of all sorts of Anaplan related challenges for key customers, collaborating with experienced colleagues (Anaplan model builders and Solution Architects) for complex topics to ensure business-oriented and technically sound solutions.
* You apply your analytical, creative, and problem-solving skills to understand client-specific needs and propose strategic, business-savvy solutions to ensure their success with Anaplan.
Job requirements
About You
* Certified Anaplan Solution Architect or at least 2 years of experience as an Anaplan Model Builder with a desire to advance to Solution Architect.
* Minimum of 2 years in a customer-oriented role, such as support or system implementation projects.
* Excellent analytical skills to assess and solve complex problems.
* Experience or strong enthusiasm for learning about supply chain planning.
* Proactive work approach, with the ability to prioritize and resolve requests efficiently.
* Strong listening skills and a passion for delivering exceptional customer experiences.
* Persistence and creativity in problem-solving, able to identify root causes and seek guidance or escalate when needed.
* Flexibility to manage multiple clients and projects simultaneously, adapting to shifting priorities.
* Bachelor’s or Master’s degree.
* Fluent in English and Spanish.
* Aligned with and ready to represent our company values: dig deep, own it, come together, move fast, and be kind.
* Willingness to travel globally and work in a hybrid model.
Why join us?
* Join a company at the forefront of global supply chain transformation with a new office in Barcelona.
* Leverage your expertise in a pioneering role, supported by our international team.
* Be part of a global network working on impactful international projects.
* Travel opportunities to client sites, making your work international and engaging.
* Prioritized personal and professional growth, with opportunities to advance your career.
* Celebrate individuality and thrive by being yourself.
* Benefit from a competitive salary and additional perks.
* Enjoy a flexible work environment combining remote work, office attendance, and onsite visits.
About Us
At Bluecrux, we transform supply chains into smart, efficient value chains through expert consulting and cutting-edge technology. We collaborate with industry leaders like Johnson & Johnson, GSK, Bridgestone, and others, creating impactful partnerships. With a global presence, we’re committed to shaping the future of value chains.
Using Anaplan, a leading connected planning solution, and our planning expertise, we help our customers make the right planning decisions and drive growth. We connect people, plans, and data, enabling scenario planning and integrating supply chain with sales, finance, and HR.
Our Anaplan squad is a fast-growing part of our consulting business, combining supply chain and Anaplan expertise to deliver standard and custom solutions, including demand planning, supply planning, S&OP, advanced optimization, and AI forecasting.
#J-18808-Ljbffr