At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to:
NewCo Reference Job
**:
**Your Role and Responsibilities**:
In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.
- Responsible for delivering and maintaining an integrated O365/Power Platform service portfolio that supports productivity, automation, collaboration, and secure information management across the organization.
- O365 Stakeholder Management: Act as the single point of contact for business stakeholders regarding M365 usage improvements and Power Platform demand. Coordinate efficiently with IS teams and external providers to ensure effective delivery and quality of service.
- Network / Infrastructure Support (basic, site-level): Provide first-level troubleshooting and coordination for common site IT topics (connectivity, meeting rooms, Wi-Fi/LAN symptoms, device/user access issues), escalating to the right infrastructure teams/providers.
**Our Team Dynamics**:
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
**Qualifications for the Role**
- 5+ years of relevant experience in end-user support and digital workplace solutions.
- Strong practical experience with Microsoft 365 from a user-services perspective (Teams/SharePoint/OneDrive/Outlook).
- High experience with Power Platform (Power Apps, Power Automate) and strong Power BI capability (data modeling, DAX basics, KPI definition, dashboard delivery).
- Working understanding of M365 back-end concepts to collaborate effectively with tenant admins (identity/access, licensing, permissions, governance/security fundamentals), without being the administrator.
- Fluent Spanish and professional English (written and spoken).
- Ability to drive topics to closure, prioritize effectively, and manage multiple requests in parallel.
- _Work model: #LI-hybrid _
- Location: Zamudio _
**What’s in it for you?**
We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.
**Benefits**
Our benefits? Competitive, comprehensive, and crafted with you in mind.
- ️ **Comprehensive Insurance Coverage**: You’ll be covered by our collective insurance plans in Spain - life, accident, and travel assistance - so you can feel secure whether you're at work or on the road.
- ️ **Lunch Allowance**: Receive a monthly allowance to enjoy your meals.
- **Employee Share Acquisition Plan**:Want to invest in your future? Join our share acquisition plan and grow with the company.
- **Learning & Training**: Take advantage of a wide range of learning opportunities, grow, upskill, and move forward in your career.
- **Career Development**: Expect plenty of chances to advance your career internally with our Open Job Market, with support to explore new roles and take on exciting challenges!
- **Adaptable Work Practices**: We get that life happens - we support a healthy balance between your professional and personal life.
- **Wellbeing Program**:From mental health support to wellness activities, we’ve got your back—mind and body.
- _ As part of the flexible benefits:_
- **Private health insurance for you and your family** so you can focus on feeling your best.
- ***Kindergarten** to support your children’s future.
- **Transport allowance**: Encouraging sustainable commuting selecting an allowance for public transport.
**More about us**:
- We have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity, generations, etc. Together, we are embarking on a journey where each one of us, individually and collectively, welcomes and celebrates individual differences._
A Future Opportunity
Please note that this position is part of our talent pipeline and not an active job opening at this time. By applying, you express your interest in future career opportunities with ABB.