We are looking for an Event Product Specialist to support the Account Manager team with the creation and monitoring of all online ticket shops, mostly in the motorsport, football, exhibition, and festival industries.
The Event Product Specialist is responsible for the creation and maintenance of ticket shops on behalf of event organizers:
Creation of organizers' accounts
Creation and maintenance of product catalog:
Management and upload of multilingual online content
Management and creation of ticketing elements: type of tickets, payment modes, shipping methods, customer type, etc.
Mapping of third-party providers' interfaces and data elements
Validation of content and integrity of online ticket shops
Stock and rate grid management
Validation of event venues/stadiums
Creation of custom tickets (e-tickets, vouchers, paper tickets, etc.)
Any additional tasks relating to ticket shop creation/lifecycle
Creation and resolution management of support tickets
Monitoring of daily scripts and resolution in coordination with internal teams
Participation in UAT for new IT projects covering organizer ticket shops
Requirements
Bac +2 / +3
Fluency in English & Spanish - Mastering of another language is a plus
Ability to adapt to a fast-paced and ever-changing environment
Ability to be quickly efficient with IT software, tools, and UIs
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