Technical Account Manager
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Es posible que un gran número de candidatos se presenten a este puesto, así que asegúrese de enviar su CV y su solicitud lo antes posible.
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About the Role
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We are looking for a (Technical) Account Manager to support customer engagements and ensure smooth execution across projects. This is a client-facing coordination role, idóneo for someone with experience in B2B technology or software environments who is highly organized and communicates clearly. You will act as the bridge between customers, engineering, and leadership, helping keep projects on track and ensuring strong customer communication.
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Wants to move beyond pure sales into strategic customer coordination
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Enjoys being the center of communication across teams
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Thrives in fast‑moving, technical environments
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Responsibilities
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Join customer calls as a facilitator and coordinator (not leading sales)
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Communicate clearly with customers and internal teams (engineering, leadership)
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Track project progress and updates using project management tools
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Review and understand Statements of Work (SOWs) and ensure execution aligns
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Take detailed, structured meeting notes and track action items
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Follow up consistently to ensure deadlines and deliverables are met
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Help maintain high‑quality, professional communication with enterprise clients
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Working Hours
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Maintain strong responsiveness and follow-through across all workstreams, including timely communication and occasional off‑hours coordination to support customer and team execution
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Be available during core working hours (7:30 AM – 4:00 PM PST), and accommodate occasional customer meetings outside these hours as needed
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Requirements
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Eligible to work from Latin America
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Experience in B2B technology, SaaS, or software environments
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Strong spoken and written English (client‑facing level)
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Basic understanding of project‑management xugodme workflows
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Comfortable working with tools like Jira, Notion, or similar
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Strong attention to detail and follow‑through
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Professional presence on video calls
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Reliable remote setup (camera, audio, internet)
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Ability to coordinate across multiple stakeholders
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Nice to Have
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Experience working with US‑based clients
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Exposure to technical environments (AI, robotics, or engineering teams)
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Prior experience as Account Manager, Project Coordinator, or Customer Success
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Compensation
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Approximately $2,500 to $3,000 per month