Multinacional líder en DaaS
Oficinas en Barcelona
Mission:
Provide our customers with exceptional service by meeting and exceeding their expectations in all areas of our work. We are committed to solving their problems.
The role reports directly to the Managing Director
Your Tasks
· Lead and develop a team of ~10 young professionals which are under the wings of two team leads.
· Establish and enhance internal processes, standards, and collaboration tools
· Be able to efficiently implement the our operational solution for the customers
· Be the senior interface to the client for operational matters, escalations and business opportunities
· Demonstrate executive presence
· Immediately establish credibility with executives and additional stakeholders
· Collaborate with Sales team on business opportunities
Our Requirements
Proven track record in developing fast growing teams, ideally experience in a remote setup
Experience with rental / as-a-Service or asset-based business
Experience in the IT service sector
Fluent English
Communication skills with a high level of personal responsibility
Proactivity and very good organization skills
Strong ownership, persistence and assertiveness to achieve goals
Nice to have
· German language skills
· Experience in working with computer manufacturers (Dell, HP etc.)