**DESCRIPTION**:
At Amazon, we strive to be the most customer-centric company in the world. To achieve this, we work every day on tomorrow's issues and are constantly innovating. We need talented people who are passionate about operations, using their strong analytical, communication and long term thinking skills to drive change, build an organization, and lead our teams in the supply chain industry leader.
Would you like to be part of the Vendor Flex team? Vendor Flex is an innovative program from Amazon that significantly accelerates the supply chain with our major vendors, while reducing costs and carbon footprint. We implement Amazon Fulfillment technology and processes directly at our vendors' warehouses to prepare customer orders, which are then shipped through our transportation network with next-day delivery capability. By avoiding deliveries to Amazon Fulfillment Centers and storage needs, the Vendor Flex program dramatically increases the responsiveness of our vendors. Each Vendor Flex site works independently and, like a small warehouse, from receiving stock to shipping orders and inventory management, offers a integral view of all the flows in a distribution center.
Key job responsibilities
We are looking for a Cluster Manager in Spain to play a key role in leading Vendor Flex operations, managing a team of Process Assistants based at our vendors' sites.
As a Cluster Manager, you will own the performance of your cluster & lead continuous improvement activities in Spain and across Europe.
You will represent Amazon to our vendors and logistics providers, visiting sites on a regular basis, and will also manage the interactions with all Amazon internal stakeholders: WHS, HR, Transportation, S&OP;, Finance, Retail and many others.
The role is primarily a Monday to Friday day shift role, although some flexibility is required as per business needs.
Your responsibilities:
- Maintain health and safety standards at all sites and promote a positive health and safety culture within the organization.
- Lead and coach a diverse team of Team Leaders at vendors sites, in a very fast paced, high volume environment, adapting to an ambiguous landscape and frequent changes in priorities.
- Establish and maintain a strong professional relationship with the vendors and the potential vendors’ service provider (3PL).
- Conducting audit & process change activities using Lean-6sigma methods (Gemba Walk, Kaizen etc)
- Perform in-depth analysis of complex issues and then lead improvement initiatives to achieve error elimination and improve financial metrics.
- Collaborate on multiple projects in an international context, aligning with teams in other countries to continually raise the bar for our clients & explore new opportunities.
Position to be based in Valencia, Zaragoza, Tarragona or Barcelona.
The benefits we offer:
- The chance to join an international team, with the opportunity to partially work remote.
- A very dynamic, motivating work environment with very good opportunities for professional growth.
- You manage and work closely with stakeholders from all departments such as Finance, Retail, Supply Chain and many more which give you unique insights in the way Amazon works.
- An improved work-life balance, with fixed day shift, no night shift and very limited weekend shifts across the year.
**BASIC QUALIFICATIONS**:
- Bachelor's degree
- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
- Experience in problem solving and data analytics
- Advanced proficiency in written and verbal English and local language
- Valid Class B Driver’s License
**PREFERRED QUALIFICATIONS**:
- Experience with data analysis tools such as Excel, Pivot Tables, SQL, Tableau, etc.
- Knowledge of Lean, Six Sigma and Kaizen techniques
- Experience handling multiple projects simultaneously
- Experience in managing teams remotely in a dynamic environment
- Ability to work with different internal and external partners and be able to make decisions based on accurate analysis.
- Ability to manage conflicting priorities in an ambiguous environment
- The ability to speak another European language.
- Experience working with 3rd Party Logistics providers