Vodafone Madrid, Community of Madrid, Spain
Overview
Join the Specialist Product Cloud Services role at Vodafone. Vodafone Group launched its new technological HUB in 2021, an international center of excellence dedicated to research and development of technical solutions, such as Secure Networks, 5G and 6G development, Open RAN, IoT, MPN & MEC and UCC for Vodafone Business, platforms and enterprise solutions.
This vacancy is part of VOIS Spain, a legal entity of Vodafone Group. Come and join us to create the future together!
Responsibilities
* Identify data points and build better reporting capabilities to help the Portfolio team make the correct business decisions and recommendations to the SLT.
* Drive the growth of our portfolio by active collaboration with the portfolio team and local product managers.
* Champion our value propositions amongst the various channels / OpCo’s through collaboration and knowledge sharing.
* Engage and support sales and commercial teams with customer opportunities.
* Support industry analyst briefings and submissions for Cloud Services.
* Support with developing business cases, strategic portfolio plans and forecasts to drive change and innovation.
* Champion customer and business needs, translating these into clear, actionable deliverables.
* Manage the in-life performance of existing cloud services, ensuring continuous improvement and customer satisfaction.
* Support the development and launch of new cloud services tailored for SMB customers.
* Collaborate with Go to Market, Technology, Partner Management and Build / Run teams across Group and local markets.
* Monitor market trends, customer feedback, and competitor activity to inform product decisions.
* Contribute to the creation and maintenance of product documentation, including service descriptions and internal enablement materials.
* Ensure services meet internal quality standards and compliance requirements.
* Participate in internal governance forums and portfolio reviews to represent the Cloud Services roadmap.
Qualifications
* Curiosity and the ability to think strategically.
* Product minded
* Intercultural awareness and experience, including stakeholder management
* Able to deal with a rapidly changing environment and able to drive change where necessary
* Comfortable navigating ambiguity and complexity, with the ability to bring clarity, structure, and momentum to evolving product and business challenges
* Capable of working on product and commercial projects in a matrix-organisation
* Excellent communication skills, both written and verbal, at C-level with customers and internally
* Leadership skills - able to support and motivate cross-functional teams to align around shared goals and deliver impactful outcomes
* Customer obsessed - able to nurture and manage deep customer relationships on a strategic level
* Desire to commercialise and drive innovation into the Vodafone markets
* Desire to launch products and services into Vodafone markets with agility and simplicity.
Benefits
* Hybrid work model
* Bonus on top of the gross salary
* Meal voucher (Ticket Restaurant), additional to gross salary
* Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays
* Intensive Summer Schedule during July and August
* Up to 20 days per year of 100% remote work from other locations
* Private Health and Life Insurance for employees
* 25 vacation days, plus December 24th and 31st off
* Optional Pension Plan
* Access to an online learning platform for continuous training
Please apply with an English version of your CV.
Why Vodafone?
At Vodafone, we are dedicated to fostering a diverse and inclusive work environment. We take pride in our commitment to providing equal opportunities to individuals of all backgrounds and abilities. We believe diversity includes a spectrum of experiences, and we welcome and support individuals with functional diversity. We are committed to making reasonable accommodations to ensure that everyone can fully participate and excel in our organization. We value the unique perspectives and talents that individuals with functional diversity bring to our team and consider them an integral part of our success and innovation.
Who We Are
We are a leading international Telco, serving millions of customers. We believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. We are committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued and included.
Accessibility
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, please refer to Vodafone careers guidance for accessibility adjustments.
Job Details
* Seniority level : Not Applicable
* Employment type : Full-time
* Job function : Other
* Industries : Information Services, IT Services and IT Consulting, and Telecommunications
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