Your Impact
You will define and enforce how IT services are designed, governed, and evolved, ensuring clarity, control, and consistency across the entire service landscape.
What You Will Drive
* Establish and govern the end-to-end IT service lifecycle
* Build a transparent, structured Service Portfolio and Catalogue
* Own and strengthen Change Management governance and risk control
* Introduce baseline Configuration Management governance to improve service integrity
* Ensure all services have clear ownership, definition, and lifecycle control
* Reduce complexity by rationalizing redundant or unclear services
How You Will Make a Difference
* Create clarity on what services exist, how they are delivered, and who owns them
* Improve change success rates and reduce service disruption risk
* Enable better impact assessment and root cause analysis
* Bring discipline and structure to a previously fragmented service landscape
What You Bring
* Strong experience in IT Service Management and governance roles
* Deep expertise in Change Management and service lifecycle frameworks
* Practical knowledge of Configuration Management / CMDB governance
* Experience in multi-vendor, outsourced environments
* Strong risk management and decision-making capability
* Ability to challenge and influence senior stakeholders and technical teams
Why Join Us
* Define the foundation of how IT services are governed globally
* Take ownership of a high-impact domain in a transforming organization
* Work closely with senior stakeholders to drive structural change
* Build governance that enables speed, control, and scalability
* Be part of a shift toward modern, transparent, and accountable IT operations
Apply now and help us shaping #FutureFresenius
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