The Fraud Manager will be responsible for developing and implementing comprehensive fraud prevention strategies, monitoring transactions and patterns, and leading a team of fraud prevention specialists. The ideal candidate will have a strong background in fraud detection, risk assessment, and team management.
Responsibilities
1. Fraud Prevention Strategy:
o Develop, implement, and continuously enhance fraud prevention strategies and protocols to safeguard the organization against fraudulent activities.
o Stay up to date with industry trends, emerging fraud schemes, and best practices to ensure the effectiveness of fraud prevention measures.
2. Transaction Monitoring:
o Implement advanced monitoring systems to analyze transaction data and identify potential fraudulent patterns, anomalies, or unusual behavior.
o Investigate suspicious activities and work closely with the team to mitigate risks and take appropriate actions.
3. Fraud Investigations:
o Lead or participate in investigations related to suspected fraudulent activities, working closely with internal and external stakeholders, law enforcement, and regulatory authorities as needed.
4. Data Analytics and Reporting:
o Utilize data analytics tools to generate insights and reports on fraud trends, case status, and key performance indicators.
o Present findings to senior management and make recommendations for process improvements.
5. Policy and Process Development:
o Develop and maintain fraud prevention policies, procedures, and documentation, ensuring alignment with industry standards and regulations.
o Continuously monitor, adjust, and improve all operational aspects related with the fraud prevention process.
Qualifications
Bachelor's degree in Business, Finance, Criminal Justice, or a related field;
relevant certifications(e.G., Certified Fraud Examiner) are a plus.
Proven experience of 5-7 years in fraud prevention, risk management, or related roles, with at least 2 years in a managerial or leadership capacity.
Strong knowledge of fraud detection techniques, anti-fraud technologies, and relevant regulations.
Familiarity with data analytics tools and techniques to uncover fraudulent patterns.
Excellent leadership and team management skills, with the ability to motivate and develop a high-performing team.
Analytical mindset with exceptional problem-solving and decision-making abilities.
Effective communication skills to collaborate with internal and external stakeholders.
Strong ethical standards and a commitment to upholding the highest levels of integrity.
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