Overview We act as a true HR Business Partner - providing tailored HR advisory while connecting the right talent with the right opportunities. Our focus is on delivering exceptional service and building long-term success for both businesses and candidates.
Recruiter4You is a brand operated by Consultant4You LTD, a company based in Gibraltar.
Our client is an innovative platform where they provide state-of-the-art tools to streamline their client screening and Anti-Money Laundering (AML) compliance processes.
They are looking for an Account Manager with experience in a similar industry who is eager for a new challenge in a dynamic start-up environment. This role will involve managing B2B client relationships, ensuring seamless onboarding and ongoing support while working closely with internal teams to enhance our platform.
Responsibilities Act as the primary point of contact for B2B clients, ensuring smooth onboarding and ongoing satisfaction.
Develop and document account management processes, laying the foundation for scalable growth.
Establish and track key performance metrics to measure client success and platform adoption.
Identify upselling and cross-selling opportunities to maximize client engagement and revenue.
Stay updated on industry trends, payment technologies, and best practices, providing valuable insights to both clients and internal stakeholders.
Requirements Proven experience in account management, customer success, or a client-facing role within a SaaS or fintech environment.
Strong understanding of the financial technology landscape.
Excellent problem-solving skills, with the ability to manage technical and data-related challenges.
Outstanding communication and interpersonal skills to build strong client relationships.
Ability to thrive in a fast-paced start-up environment and establish scalable processes from scratch.
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