Do you have experience in customer service? Would you like to grow professionally in a Top Employer leading company in Europe? Then this offer is for you
Securitas Direct is the European security market leader serving more than 4 million people. We foster a dynamic working environment, in an inclusive environment where we guarantee equal opportunities.
We are currently looking for customer service teleoperators with English to join our team for our Alarm Reception Centre in our offices in Cornellà de Llobregat (Barcelona).
Your duties:
Tend to alarm alerts from our Spanish and English-speaking customers and distinguish between a real emergency and a false alarm. This allows us to carry out the protocols and procedures established for their correct management while giving a satisfactory response in the most efficient way to our customers
Are you interested? read on
We offer:
-a stable position with an indefinite contract
-35hour (16:00 to 23:00h) or 37,5 hour work week (11:00 to 19:30h)
-Competitive salary
-Incentives for reaching monthly objectives
-AFTERNOON shift
-second language bonus.
What are we looking for?
People with a native or advanced level of Spanish and English, with experience of at least 6 months as a customer service, with extensive communication skills,, high problem-solving capacity, good stress management and clear customer orientation. Desire and motivation are essential
Do you think this offer defines you? Do you want to be one of our great team? Sign up, we are waiting for you