JLL supports the Whole You, personally and professionally.
LinkedIn Account | Competitive Salary | Temporary Role
About JLL
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.
If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!
**Role summary**:
An exciting opportunity has arisen for a Facilities Coordinator to join JLL’s Integrated Facilities Management business. The Facilities Coordinator will assist the Facilities Manager with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. The Facilities Coordinator is also required to provide administrative support to the team.
**What this job involves**:
- Front of house
- Provide professional reception services for the client, always in a courteous manner and ensuring a high
standard of customer support
- Anticipate, welcome and announce visitor arrivals, and manage their access and signing in
relevant individuals without delay
- Handle all incoming and outgoing post
- Book taxis in line with the client’s policy and procedures
- Client/Stakeholder Management
- Provide superior customer service to meet on-site client’s expectations
- Occasionally provide general support for events organized by the client in their facilities, including room
booking, meet & greet, guest registry, help receiving and arranging caterings, arranging room setup and
hiring tidy up after events where necessary
- Having excellent attention to detail to go over and beyond delivering outstanding service
- Manage new hires and leavers to ensure workstations and access cards are functioning and clean on day
one, cards returned and disabled after departure and keep occupancy records up-to-date
- Manage client requests via any tickets systems in place
- Understand the applicable Service Level Agreements and help achieve the Key Performance Indicators
and scores favourably on the client satisfaction surveys Procurement & Vendor Management
- Finance
Assist with the management of all contractors on site to ensure they perform to the required standards. This may include preventative and corrective maintenance, fire protection, housekeeping, pest control, couriers, utilities, horticulture and other contractors
**Place and manage orders**: stationery, coffee, kitchen supplies and other
Ensure all supply orders are placed in a timely manner and comply with all sourcing directives Build relationships with vendors and contractors and ensure value and effective service
Management
Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
Ensure prompt and accurate management of purchase orders in JDE
- Health & Safety Management
- Ensure all activities are carried out in accordance with Health & Safety policies
- Keep occupancy records
- Conduct regular walk-around inspections to ensure safety procedures are in place and working, and raise
the relevant request where necessary
- Assist in carrying out safety procedures when needed
- Manage daily health & safety issues - maintaining records of the fire and safety teams/fire drills/safety
equipment/training, emergency plan and signage
- Site Operations Management
- Assist in the implementation of Industry Best Practice operations
- Raise and help FM resolve problems associated with all building services including
- janitorial, food service,
Food and beverages, coffee services, parking, vending, security, meeting/ conference rooms, furniture as
well as interior and exterior furnishings, fixtures and equipment
- Conduct site inspections and assessments to ensure all building procedures and performance measures
are always maintained
- Manage local housekeeping contractors and make sure to keep kitchen, meeting rooms, reception,
storage spaces, and all office space in general areas neat and tidy
- Provide support for regular reporting packages
- Keep track of planned preventative maintenance works and log and follow up on reactive works
accordingly
- Support regional FM with fit out works and projects around the office
-