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At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create numerous opportunities for Microsoft, our clients, and for you. Avanade offers many career paths, one of which is sure to lead to your unique success.
You'll be considered a knowledgeable professional applying your expertise to design and implement CRM solutions for our clients across all project phases at Avanade. You'll solve problems using CRM solutions and liaise between clients and project teams, including Project Managers, Back-End and Front-End (UX) Architects, and other CE professionals.
This role provides the opportunity to work for Microsoft's #1 partner with a focus on personal development and training in both technology and consulting skills.
Key Technologies and Skills
* Required: Dynamics CRM Customer Service, Unified Service Desk
Experience analyzing, designing, developing, implementing, and maintaining Microsoft Dynamics CRM and Power Platform applications. Collaboration with global teams on CE technology implementation and maintenance projects. Strong consulting skills and client-facing experience with an implementation partner and/or end user.
Qualifications
* Bachelor's degree or equivalent in Computer Science, Computer Engineering, Management Information Systems, or relevant work experience.
Characteristics for Success
* Team player and good communicator
* Self-motivated
Responsibilities
* Consult and advise clients and stakeholders on technology solutions to business problems
* Perform application development, complex coding, testing, and component design
* Write technical specifications and collaborate with functional teams
* Prototype, configure, and test business processes
* Design conceptual architecture and technical solutions
* Use KPIs to measure and test project quality
* Identify challenges and support continuous improvement through CRM systems
Benefits of Working at Avanade
* Opportunity to work with Microsoft's Global Alliance Partner of the Year (14 years in a row), with extensive training and certifications
* Access to global technical resources
* Dedicated career advisor for growth
* Supportive and engaged coworkers
Find out more about our Employee Benefits at Avanade.
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