Our hotels never sleep. So, we’re looking for a Night Auditor to provide customer service support, balance the books, and perform other essential accounting tasks during our late-night shifts.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
* Processing payments including room charges, debit and credit, cash, and cheques in accordance with established procedures
* Checking guests in, out, and managing any wake-up call requests
* Answering phones and dealing with overnight guest queries
* Running night audit property management systems or manual equivalents
* Performing other duties such as concierge services and special guest requests
What We need from you:
* Accounting and mathematics skills for accurate auditing and payment processing
* Cash handling experience for counting and securing bank and processing cash payments
* Computer literacy, including familiarity with PMS software
* Strong verbal communication and good listening skills for effective and pleasant interactions with guests and staff
* Customer service experience
* Knowledge of hotel operations, offers, and the local area
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary to a wide range of benefits including a full uniform, impressive room discounts, and comprehensive training.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences. IHG Hotels & Resorts provides equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We promote a culture of trust, support, and acceptance, welcoming diverse backgrounds, experiences, and perspectives.
We support wellbeing through our myWellbeing framework, helping you thrive both inside and outside of work.
Join us and become part of our global family.
Don't quite meet every requirement but believe you'd be a great fit? We encourage you to apply and start your journey with us today.
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