A Day in the Life
We are looking for an enthusiastic Associate Technical Consultant to provide in-OR support, facilitating technology adoption and helping clinicians maximize the full potential of Medtronic’s products during procedures. In this role, you will collaborate closely with clinical stakeholders, building strong and lasting relationships based on expertise and trust. Your ability to guide and support clinicians will play a key role in enhancing therapy adoption and driving successful patient outcomes through partnership projects.
Fixed-term position
The Cardiac Ablation Solutions (CAS) Operating Unit develops life-restoring technologies for treating cardiac arrhythmias. We offer advanced cardiac mapping and ablation solutions designed to help clinicians diagnose and treat abnormal heart rhythms with precision. Our vision is to improve patient care worldwide by driving innovation in the diagnosis and ablation of cardiac arrhythmias, enabling clinicians to achieve superior procedural outcomes.
Responsibilities
- Plan and implement support activities in coordination with customers, providing clinical and technical expertise through case support, product demonstrations, installations, and maintenance of company products.
- Serve as the CAS map/navigation expert, training new mappers and acting as an ambassador for clinical and technical data at congresses and customer meetings.
- Develop a strong clinical knowledge base to engage in meaningful scientific discussions and identify opportunities.
- Provide technical data and support to sales teams for product demonstrations.
- Conduct on-site education and consulting, fostering strong relationships with healthcare professionals and organizations.
- Maintain accurate documentation of activities in CRM tools (e.g., SFDC Lightning, ServiceMax).
- Be prepared to troubleshoot first-line issues on the CAS map/navigation system or relay relevant information to the technical department.
Required Knowledge and Experience
- Degree in Engineering, Life Sciences, Biology, or a relevant advanced qualification.
- Strong technical understanding and the ability to communicate complex clinical concepts clearly.
- Ability to work collaboratively within a team and contribute effectively in a dynamic environment.
- Demonstrated ability to manage tasks independently while also supporting broader team initiatives.
- Strong relationship-building skills, with the ability to engage effectively in a professional, high-pressure environment.
- Flexibility to accommodate varied work schedules, including occasional weekend work.
- Experience in Cardiac Electrophysiology, knowledge of a second language, and a willingness to travel as required for the role. The ideal candidate is based within Lombardy region.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead integral healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D; lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity.
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