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Are you passionate about leading people, driving results, and ensuring excellent customer service?
We are looking for a Field Service Manager to join our team.Overview We are looking for a motivated leader focused on performance, efficiency, and customer success.Responsibilities People Management : Lead, coach, and develop our service technicians to reach their full potential.Performance & KPIs : Monitor key performance indicators, guide the team, and ensure continuous improvement.Operational & Financial Results : Drive efficiency and capacity planning to achieve strong commercial outcomes.Partner Management : Build and maintain strong relationships with our partners to deliver outstanding service.Customer Satisfaction : Ensure every interaction reflects our commitment to quality and reliability.Qualifications / Competencies Minimum of 3+ years experience in a similar positionStrong people management and leadership skillsAbility to organize and prioritize tasks and make difficult decisions when neededGood financial and operational understanding within field service business; persuasive written and verbal communication skills in local language(s) adequate to the occasionGood English skills are an assetQuality orientation according to behavior, company and productsGood understanding and affinity for using ERP/CRM systemsJob Details Seniority level : Mid-Senior levelEmployment type : Full-timeIndustries : Computers and Electronics ManufacturingMadrid, Community of Madrid, SpainGreater Madrid Metropolitan Area#J-*****-Ljbffr