Workster is partnering with one of the largest global outsourcing companies to recruit Spanish-speaking Customer Support Experts for various international projects across multiple industries.
Las cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a continuación.
These roles support major global companies in areas such as social media, digital communication, mobility, online payments, cybersecurity, e-commerce, and consumer electronics, all without disclosing brand names.
As a Customer Support Expert, you will help users across different platforms and services, ensuring a smooth, safe, and high-quality experience.
Stay informed about the specific project’s policies, products, and guidelines Communicate clearly and professionally, in writing and verbally Investigate and resolve inquiries related to accounts, usage, and service issues Respond to user questions with high quality, speed, and empathy Analyze incoming data to enhance the overall user experience Support enforcement of platform or service rules when required Review reported content or cases within agreed timeframes C1 level Spanish Good English (B2) Availability for remote roles within Greece or for office-based positions in Athens (depending on the project) Customer Support experience is a plus Confident xsgfvud computer and internet skills Multiple project options, matched to your skills and preferences Remote positions anywhere in Greece and onsite roles in Athens Relocation package for Athens-based roles (flight, hotel stay, and housing assistance) Competitive salary + performance bonuses Rotational shifts depending on the project Full training, continuous support, and strong career development opportunities