Publicada el 17 junio
Misión del puesto
Company Overview
Prologis is the global leader in logistics real estate. We own, manage and develop high-quality properties in the world’s most vibrant centers of commerce, approximately 72 million square meters in 19 countries. Some of the world’s largest brands (e.g., Amazon, BMW, DHL, FedEx, Pepsi) turn to us because they know an efficient supply chain will make their businesses run better, and a strategic relationship with Prologis will create competitive advantage. As the top ranked U.S. company and sixth overall among the Global 100 Most Sustainable Corporations in the World, we take our global footprint seriously.
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Position Title
Property & Asset Manager – Real Estate & Customer Experience Manager (Spain)
Location & Employment Type
Madrid, Spain – Full time
Job Overview
As a Real Estate & Customer Experience Manager, you would be part of a team that strives to provide best in class service to customers in our 1.5 million square meters portfolio of industrial buildings in the Spanish Market. The role reports to the Real Estate & Customer Experience Spain Director and manages a portfolio of industrial real estate assets and customer relationships in Spain. The position supports both day‑to‑day asset management activities and strategic customer engagement, balancing customer needs, financial performance, regulatory compliance, and property operations to contribute to long‑term growth and value creation.
Key Responsibilities
- Manage a portfolio of industrial properties and customer relationships, serving as a trusted point of contact throughout the contract term.
- Deliver responsive, high‑quality customer service by proactively addressing customer requests, issues, and operational needs.
- Identify and support revenue‑generating opportunities by aligning Prologis products and services with customer requirements.
- Develop, monitor, and report on property budgets, financial performance, and business plans for assigned assets.
- Negotiate and manage vendor and service agreements to maintain safe, compliant, and well‑maintained properties.
- Analyze portfolio performance and customer activity, providing insights and reporting to internal stakeholders.
- Coordinate with internal teams to support lease administration, regulatory compliance, customer projects, and operational initiatives.
Required Qualifications
- Experience managing commercial or industrial real estate assets and customer relationships.
- Experience developing and managing property budgets and financial reporting.
- Knowledge of commercial lease administration and Spanish leasing regulations.
- Ability to manage multiple priorities and stakeholders simultaneously.
- Valid driver's license and ability to travel within the assigned portfolio.
- Professional working proficiency in English.
Preferred Qualifications
- Experience working with Salesforce, Yardi, or comparable property management and CRM systems.
- Experience supporting property transactions, portfolio acquisitions, or corporate mergers.
- Experience implementing new initiatives, campaigns, system upgrades, or change management programs.
- Knowledge of service charge management and budgeting cycles.
- Interest in sustainability, energy management, and compliance with Spanish and European regulations related to energy efficiency, building performance, and carbon reduction.
- Demonstrates willingness and capability to leverage emerging technology, automation, and AI tools to improve efficiency, quality, and speed. xpzdshu
- Exercises sound judgment, creative thinking, and accountability for outcomes.
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