The Kardex Group is one of the world's leading manufacturers of dynamic storage, retrieval and distribution systems. Our more than 2,500 employees worldwide develop and manufacture logistics solutions that are used in many different sectors such as industrial manufacturing, retail and administration.
We are looking for a Field Service Technician for Kardex Spain to maintain and repair our installed solutions at our Spanish customers, based in the Valencia area.
Responsibilities
* Preventative & corrective maintenance of Kardex systems & solutions
* Complete jobs in a timely manner according to set quality standards
* Generate leads
* Administrative management tasks (reporting, personal spare parts inventory, etc.)
* On-call service to customers
* Basic Software troubleshooting
* Understand, promote and advise on Kardex Remstar products and services
Main Accountabilities
* Adhere to local Health and safety regulations
* Positively represent the company with all external & internal stakeholders
* Contribute to the performance of the team by displaying a positive and enthusiastic attitude, showing support and involvement in all activities
* Ensure all customer feedback is recorded in a structured and professional manner to support our continuous improvement culture
* Support the growth of Kardex Remstar by promoting a positive and professional image of our business at all times
* Act as a trusted advisor
Your profile
* Training/Education
* Good general standard of education
* Mechanic/ Electronic / Electrical degree / training
* CompTIA A+ of similar experience
* Professional Experience
* Experience in field customer service
* Familiar with diagnostic methods
* Basic computer skills
* Technical / mechanical / electronic experience
* Experience with interfacing and integrating of mechatronic machines into software systems like warehouse management and ERP
* Experience in industrial communication (Field bus, Ethernet, etc.)
* Experience with onsite health and safety
* Leadership/Other
* Customer oriented
* Confident, strong assertive team player
* Good interpersonal skills
* Ambitious and looking for growth
* Willingness to travel
* Service minded
* German/other languages are valued
* Local language proficiency
* Mechanic / Electronic Training
* Familiar with diagnostic methods / Methodological skills
* Basic computer skills
* Electrical & Electronic troubleshooting
* Basic software programming knowledge
* Logistics knowledge/ experience is a plus
* Ability to work at height
* Willingness to travel
Note: With your active application via LinkedIn, you agree to the usage of your LinkedIn profile and your personal data during our internal recruiting process.
Seniority level
* Seniority levelAssociate
Employment type
* Employment typeFull-time
Job function
* Job functionCustomer Service and Engineering
* IndustriesAutomation Machinery Manufacturing and Industrial Machinery Manufacturing
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