Technical account manager - german speaking

Technical Account Manager - German SpeakingNielsen Madrid, Community of Madrid, SpainJoin or sign in to find your next jobJoin to apply for the Technical Account Manager - German Speaking role at NielsenContinue with Google Continue with GoogleTechnical Account Manager - German SpeakingNielsen Madrid, Community of Madrid, Spain3 days ago Be among the first 25 applicantsJoin to apply for the Technical Account Manager - German Speaking role at NielsenCompany DescriptionAt Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.Company DescriptionAt Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.Job DescriptionWe are looking for a German-Speaking Technical Account Manager to join our international team and work with our broadcaster clients in the DACH region.You will help our clients with the integration of our SDK to enable them to measure audiences on their web and app-based videos. You are the connection between the Nielsen and client engineers. You will help with implementation, testing, training and ongoing support.To be successful in this position, you will need to have :
Outstanding organizational / time management skills and the ability to multi-task in order to effectively support multiple business-critical projects and client engagements at once.Creative problem solving and technical troubleshooting skills and unyielding focus on client satisfaction.Strong verbal and written communication skills, a solid client-facing business acumen and a foundation on client satisfaction. Boundless energy, a positive attitude and the desire to contribute to the advancement of the digital media measurement space.Training and support for the technical aspects of our product solution to clients. Identifying best practices and assisting in the creation of support materials;
implementation guides, FAQ’s, etc. Easily provide backup for other team members.ResponsibilitiesDay to day management of a large / dynamic client and product portfolio.Full support of client SDK integration from technical kickoff through post production ongoing support and QA checks.Helping clients correctly implement and test the Nielsen SDK on their web sites and video players and on their mobile device apps and app-based video players, and troubleshooting implementation issues throughout the engagement.Demonstrating and explaining Nielsen SDK attributes to technical and non-technical audiences.Taking an active contributory role in the processes surrounding our digital products.QualificationsMinimum Qualifications :
High level of German and English, any other EU language is a plus.BA / BS degree or equivalent experience.Aptitude for learning new systems and processes.Must have excellent interpersonal, verbal and written communication skills.Preferred QualificationsUnderstanding of Mobile App / Web / Internet Technologies would be useful.Hands-on experience with web video players and App-based video players, content management systems, and tagging technologies such as Google Tag Manager is a nice to have.Hands-on experience with online products and technologies.Ability to work with all levels of staff.Additional InformationPlease be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.Com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.Com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionGeneral BusinessBroadcast Media Production and DistributionReferrals increase your chances of interviewing at Nielsen by 2xSign in to set job alerts for “Technical Account Manager” roles.Continue with Google Continue with GoogleContinue with Google Continue with GoogleMadrid, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 3 weeks agoMadrid, Community of Madrid, Spain 6 days agoMadrid, Community of Madrid, Spain 1 week agoSenior Account Executive, Large Accounts, New Business (Spain)Madrid, Community of Madrid, Spain 2 months agoStrategic Account Manager - Alicante, Murcia and AlbaceteMadrid, Community of Madrid, Spain 2 weeks agoMadrid, Community of Madrid, Spain 3 days agoMadrid, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 3 weeks agoMadrid, Community of Madrid, Spain 1 hour agoMadrid, Community of Madrid, Spain 1 day agoMadrid, Community of Madrid, Spain 1 week agoEnterprise Account Executive, Global Accounts (Spain, United Kingdom, Ireland)Senior Client Success Manager - Strategic AccountsTerritory Account Manager (France & Southern EU)Madrid, Community of Madrid, Spain 3 weeks agoSenior Account Executive, Mid Market (Spain, United Kingdom, Ireland)Onboarding Leader & Success Account Manager (APAC)Madrid, Community of Madrid, Spain 4 days agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.J-18808-Ljbffr
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