Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
I feel really lucky to be surrounded by such a great team. I'm not only grateful that they've helped me achieve my goals but also that I can give them a place where they can achieve theirs.
Who You Are :
Our Sales Supervisors are empowered to achieve personal and store goals through coaching and leading their team to deliver an elevated Customer Experience both in store and virtually. Our Sales Supervisors have exceptional communication skills and, as team players, collaborate with a positive approach to challenges, demonstrating speed, energy, and optimism.
What You'll Do :
People
Inspire, lead, and coach the store team and collaborate with the host store to create a culture of performance, delivery, and accountability.
Support the management team in training and developing the store team and onboarding new joiners.
Sales and Service
Lead the team of MK Ambassadors to ensure they prioritize exceptional customer experiences to drive loyalty and repeat business both in store and through Virtual Shopping.
Ensure MK Ambassadors maintain client communication using all available clienteling apps and tools.
Proactively manage the client database to increase sales.
Ensure sales and unit goals and all relevant KPIs are set for MK Ambassadors and communicated effectively.
Operations
Ensure loss prevention is a key priority, assuming responsibility for taking quick action on early indications of any loss, collaborating with the SM, ASM, and LPRM.
Ensure all company communication platforms are used effectively and relevant actions are taken.
You'll Need to Have :
Relevant proven retail experience with a fast-paced retailer, at least 2 years as a manager.
Technologically proficient with the ability to leverage technology to drive sales and customer experience.
Able to work and thrive in a fast-paced retail environment, keeping a positive attitude and maintaining speed, energy, and optimism.
Proficiency in KPIs and Microsoft Office.
What We Offer :
Competitive compensation package
Clothing allotment
Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis.
At Capri, we are all responsible for creating a diverse and inclusive workplace. We aim to inspire change and growth within each other and believe that success results from our differences.
Required Experience :
Manager
Key Skills :
Aircraft Operations, Communication, Guest Services, JMS, Import & Export, Analytics
Employment Type : Full-Time
Experience : years
Vacancy : 1
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