About the role:
The primary responsibility of this role is to maintain the brand image in the Boutique, elevating the client experience and facilitating the selling process. They will report directly to the Visual Manager.
What impact you can create at CHANEL:
1. Support Operations team with product prep work for floor moves and collection launches, including P Touching display items
2. Update digital photo files for VM maintenance purposes as changes are made
3. Maintaining boutique image standards
4. Keep documentation of window items current (SKU, price, size, etc.) for selling team’s reference
5. Assist in implementation of events, Sale, seasonal installs, corporate events and other business driving initiatives in the Boutique
6. Communicate effectively with boutique selling team and management
7. Participation and collaboration in digital meetings
8. Work independently with minimal supervision
9. Be flexible with different types of day and night schedules
You are energized by:
10. The history and heritage of The House of CHANEL
11. Fostering a meaningful client experience centered around inclusion and connection
12. Building collaborative partnerships and relationships
13. Being comfortable in the middle of complexity and ambiguity
14. Multi-tasking within projects in a dynamic, fast paced environment
15. Creativity and innovation by testing, learning, and taking new risks
16. Appreciation for art, beauty, and luxury
What you will bring to the team:
17. Ability to thrive in a team environment and work collaboratively
18. Understanding of, and passion for client experience
19. Excellent communication skills
20. Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
21. Curiosity and desire to learn and grow professionally within the world of CHANEL
Position Logistics:
22. Minimum 2 years of related experience
23. Basic knowledge of retail operations, display and merchandising
24. Experience in basic computer software and digital photography
25. Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results
Additional Information:
CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth.This is reflected in:
Diversity and Inclusion:
26. At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
CHANEL Community:
27. CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
28. Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Sustainability:
29. CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
30. Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:
31. We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.
Fondation CHANEL:
32. Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
33. For more information, please navigate to the Fondation CHANEL website .
Career and Leadership Development:
34. We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.