* Resolve complex technical issues within the SAP HCM environment, which may include standard SAP HCM or the SAP EuHReka (NGA HR) platform — covering **programming, portal workflows, payroll schema adjustments, time management, legal reporting, and form configuration (SmartForms, SAPscript, etc.).*** Collaborate on service improvements for both customer-specific solutions and the broader SAP/HCM platform.* Define and document technical designs, data structures, and application flows based on functional requirements.* Perform integrated testing to ensure solutions meet customer and business requirements.* Provide technical guidance, training, and mentorship to team members.* Promote knowledge sharing and best practices across projects.* Apply structured problem-solving and project management methodologies.* Maintain relevant technical certifications and stay up to date with SAP technologies.* Propose and implement solutions that enhance performance, quality, and service efficiency.* Act as a technical reference within the team, ensuring delivery quality, productivity, and profitability of assigned tasks.* Excellent analytical, organizational, and planning skills* Strong attention to quality, deadlines, and deliverables* Capable of making informed decisions within scope of responsibility* Skilled in delegating and monitoring tasks effectively* Proactive in identifying risks and defining mitigation plans* Previous SAP HCM Payroll experience* Advanced knowledge of HR processes and related IT solutions* Expertise in system development environments and database design* Proficiency in multiple programming languages and technical platforms* Fluent in English (written and spoken)As pioneers in payroll, human capital and financial management solutions, we blend leading-edge technology with human ingenuity to keep you moving forward. Our team of over 8,000 experts bring decades of deep knowledge and experience to businesses around the globe helping them design and deliver at scale. Supporting over 1,400 customers across 33 countries, we embed ourselves at every stage of your journey, to help you drive your vision to value.#J-18808-Ljbffr