Remoto: Teletrabajo
Responsibilities / Tasks Prepare and follow up quotations and order confirmations, ensuring accuracyProcess and monitor customer orders, returns and credit notes in SAP, ensuring correct prices and conditions and timely execution throughout the order‑to‑cash cycle.Coordinate internally with service sales, logistics, procurement, finance and technical serviceSupport delivery, shipping and invoicing activities and help resolve exceptions, interacting with customers and suppliers when needed.Maintain high‑quality master data in SAP (customers/materials/pricing), identifying and correcting inconsistencies that may impact service levels or day‑to‑day operations.Identify process gaps and contribute ideas to improve efficiency and customer satisfaction.Your Profile / Qualifications5+ years of experience in backoffice, customer service or order management rolesExperience in an industrial or engineering environment (strong advantage)Solid hands‑on experience with SAP (quotations, order processing, deliveries, returns, billing)Fluent Spanish and English (written and spoken). Another European language is a strong asset.Familiarity with logistics and invoicing processesStrong attention to detail and data accuracy (customer, material, pricing master data)Able to work under pressure and manage multiple tasks at onceStrong organizational and time‑management capabilitiesProfessional communication skills with customers, suppliers and internal stakeholdersCustomer‑focused, service‑oriented mindsetResult‑driven with a continuous improvement mindsetWe offerAttractive compensation package with adaptable remuneration options (e.g. restaurant tickets, nursery)Private health insurance planEmployee Assistance ProgramFlexible working hours and the option for remote work (two days per week)23 days of vacation per yearGreat work environment as part of a collaborative teamContinuous internal training and career development opportunities, both nationally and internationallyThe opportunity to join a company recognized as a Top Employer 2026