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Become part of the Converse Team
Converse is a place to explore potential, break barriers and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Converse, it's about each person bringing skills and passion to a challenging and constantly evolving world to make things better as a team.
Business model: Business equals selling stuff. The more complex awesome model is creating stuff that people identify with and then you figuring out how to get it to them. We need people like you: creative, dynamic problem solvers who see it as more than business. Who see it as giving people the tools of self-expression and individuality.
Store Manager Role
As Store Manager in Converse, your role is crucial to the effective running of the store. You will focus on profit and loss control, customer satisfaction, and shrinkage results by overseeing operational aspects. You will drive and inspire your back-of-house team to process stock efficiently and ensure the environment reflects the energy, passion, and innovation experienced on the shop floor.
* Creating an inviting environment in the store to guarantee a unique shopping experience for our customers.
* Coordinate, support, and supervise a diverse team and ensure an excellent working atmosphere.
* Manage store budgets and operational processes to achieve sales goals, optimize performance, and increase customer satisfaction.
* Support and lead the implementation of Converse strategies in the store (e.g., sustainability, NIKE Inc. membership, digital offers).
* Provide insights to optimize the store's positioning in the local market. Ensure all Converse standards and guidelines are adhered to.
* Work in cooperation with various business partners from stores and headquarters.
What you get
* An attractive salary that reflects your experience
* Monthly bonus opportunities
* Attractive employee discounts in-store and online
* Exciting development and career opportunities
* Regular sales and product training
* A dynamic, motivating environment with flat hierarchies emphasizing Diversity, Equity & Inclusion
* Employee clothing to promote team spirit
* Access to exclusive training content
* Participation in unique Converse events
What you bring
* Passion for Converse and/or love of sport
* 5+ years of retail and/or leadership experience
* Fluency in Spanish and English (spoken and written)
* Extensive experience in providing exceptional customer service
* Ability to collaborate with stakeholders
* Independent and solution-oriented work style
* Talent for building, developing, and strengthening teams
* Willingness to work weekends and shifts
Converse is more than a company; it's a worldwide advocate for self-expression. This belief motivates our employees, permeates our working environment, and inspires our products. We celebrate the unique and creative people of the world. Together, we're different.
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