Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check in to checkout, everything they need is just a tap away. To be better is a never ending pursuit and revolutions dont happen overnight. But, together, we can forever change the way people stay, for the better.
We are looking for someone who breathes hospitality operations and is energized by the opportunity to maximize, motivate, and inspire a team to deliver an amazing Sonder guest experience. Our Sonder locations are distributed across a city in different shapes, sizes, ages, and styles, and we pride ourselves on offering a hotel like service. Thats what youll own.
Life at Sonder
We aspire to build a workplace where employees can thrive. Our culture shapes how we make decisions, how we conduct meetings, how we communicate, and how we treat each other. Its the coordinated way in which we work that gives us a shot at achieving the epic tale we hope to be part of. Our Leadership Principles are a foundational part of our culture and they play a vital role in guiding the values and actions of our team members. Each of these principles is at the heart of what we do.
The Opportunity :
* Complete a variety of tasks related to maintenance of guest spaces and rooms, including troubleshooting and light repairs plumbing, electrical, heating and air conditioning, structural features.
* Complete periodic maintenance of HVAC, electrical, plumbing and other building and room equipment.
* Perform handyman repairs to a high level finish in guest rooms and guest spaces, including furniture, doors, windows and other hardware.
* Ensure adherence to all relevant federal and local guidelines for safety and productivity including, OSHA, ADA and other required regulations.
* Maintain a clean and organized work area while completing tasks related to maintenance, repair or installation.
* Coordinate, meet and support our 3rd party contractors including painters, wallpaper installers, furniture builders, photographers, housekeepers, and other specialized trades.
* Conduct thorough apartment walkthroughs and maintenance checks.
* Organize and document project information and updates.
* Instruct and supervise contractors as they paint, build furniture, hang art, photograph and clean.
* Travel to various buildings / cities as required.
At Sonder, we take a holistic approach to providing our guests the highest level of service and the best possible experience. In your role, you must be willing and able to perform duties related to all aspects of Hospitality Operations at Sonder. This includes leaning in to assist in resolving guest issues a