About the Role
* Lead the global transformation of our Customs House Brokerage (CHB) business from a transactional support function into a standardized, digitally enabled, performance-driven global product.
* Drive strategic multi-year initiatives across P&L harmonization, capability mapping, digital enablement, consulting services development, and global network governance.
* Partner with GHQ leadership and OpCos worldwide to establish CHB as a scalable, profitable, and consulting-driven business platform.
RESPONSIBILITY AREA AND KEY ACTIVITIES
* Lead execution of the CHB 2026–2030 Mid-Term Strategy across global OpCos.
* Align regional and local leadership on strategic priorities and performance expectations.
* Deliver structured transformation milestones including P&L harmonization, capability mapping, digital deployment, and consulting model rollout.
* Establish governance forums and reporting cadence at GHQ level.
P&L Standardization & Performance Visibility
* Design and implement a unified global CHB P&L framework.
* Define KPIs and reporting standards ensuring transparency across markets.
* Drive performance reviews and profitability optimization at GHQ level.
Digital Capability Development
* Oversee global pilots and scaling of digital customs solutions.
* Partner with IT and external providers to ensure scalable, secure, and future-ready systems.
Consulting Capability & Service Development
* Develop structured CHB advisory and consulting offerings (compliance advisory, tariff engineering, special procedures, trade optimization).
* Implement pricing frameworks, global rate cards, and monetization models.
* Integrate best practices into a standardized global consulting proposition.
Global Network Formation & Governance
* Establish a global CHB community enabling collaboration, referral flows, and cross-border account development.
* Harmonize operating models and governance standards across regions.
* Promote knowledge sharing and capability maturity growth.
Change Leadership & Stakeholder Engagement
* Influence senior stakeholders across diverse cultural and regulatory environments.
* Drive mindsets shift from local brokerage operations to global business product management.
QUALIFICATIONSREQUIRED LEVEL OF EDUCATION
* Professional certifications such as CCS, CILT, ICPA, Licensed Customs Broker, or equivalent strongly valued.
RELEVANT EXPERIENCE
* 10+ years of experience in Customs Brokerage, Global Trade Compliance, or Trade Advisory.
* Experience leading multi-country transformation programs or global product standardization initiatives.
* Proven exposure to centralized P&L structures and performance-driven operating models.
* Demonstrated experience with digital trade technologies (EDI, automation, AI classification engines, customs management systems).
REQUIRED SKILLSTechnical & Commercial Skills
* Deep knowledge of customs regulations, HS classification, AEO programs, valuation, origin management, and special procedures.
* Strong commercial acumen with understanding of service profitability and cost allocation models.
* Digital fluency across BI tools, SaaS systems, and automation technologies.
* Ability to structure scalable consulting propositions.
Leadership & Strategic Capabilities
* Executive-level stakeholder management across regions and cultures.
* Strong change leadership and transformation execution skills.
* Strategic mindset with strong program management discipline.
* High resilience, ownership, and influence without direct authority
What we offer.
A unique opportunity to engage, drive and develop yourself in a global company. This role comes with a great deal of freedom, responsibilities and challenges. Naturally we offer a competitive salary and benefits.
Diversity Statement.
At Yusen we are committed to fostering a working environment that embraces diversity, equity and inclusion (DE&I) for all our employees and stakeholders. We are an equal opportunity employer that recognizes the value of a diverse workforce. Benefiting from creative solution derived as a result of embracing differences. All qualified individuals will receive consideration for employment.
#J-18808-Ljbffr