&## ; Join Impress – Europe'sLeading Health-Tech Innovator We believe everyone deserves a smile they'll love &## ;. As the largest Ortho clinic chain in Europe, we combine cutting-edge tech with expert care, revolutionizing invisible orthodontics since 2019. With 150+ clinics across 10 countries &## ;
and rapid growth,we'reimproving lives worldwide.
We are looking for a structured and analytical Junior IT Support professional to join our Onsite IT Team in Barcelona.
The Role
The junior IT Support Engineer serves as the primary point of contact for technical assistance, providing both remote and on-site support, troubleshooting, and maintenance of hardware, software, and network connectivity.
Technical Support & Troubleshooting
Provide first and second-line technical support to internal employees via phone, email, chat, and in-person desk-side visits.
Diagnose, troubleshoot, and resolve hardware issues (laptops, desktops, monitors, printers, mobile devices, peripherals) and software problems (OS, productivity suites, internal applications).
Perform proactive and reactive maintenance on end-user devices, including system patching, software updates, and security checks.
Manage user accounts and access within systems as Google Workspace, including password resets and