At RSA, our purpose is to help people, businesses, and society prosper in good times and be resilient in bad times. We have offices in Luxembourg, France, Spain, Belgium, and the Netherlands, where we embrace hybrid working and empower our 250+ employees to work flexibly to meet their needs and those of our customers. Our teams bring diverse perspectives to solve complex problems with creative ideas. As a proud member of the Intact family, we are part of a larger organization with a presence in North America, the UK, and Europe. Our goal is to build a leading specialty solutions provider by capitalizing on a vast market opportunity while maintaining a sub-90 operating combined ratio.
We believe that people are at the heart of our success. Our culture is guided by our core values: Integrity, Respect, Customer-driven, Excellence, and Generosity. We foster an open and honest workplace where everyone’s contributions are valued and respected. We are committed to social impact, helping society and building resilient communities through our investments and leadership.
If you are looking to advance your career, work with the best, and seize new opportunities, contact us today!
Job Description
We are currently seeking a Credit Controller to join our Credit Control team in Spain. This role involves managing complex insurance debtor and creditor accounts in an international environment, working alongside other credit controllers.
Key responsibilities include:
* liaising with international and domestic customers, insurance intermediaries, and reinsurers to ensure timely collection of premiums and recoveries.
* Managing broker and reinsurer accounts, building effective relationships, and working collaboratively with colleagues to achieve team goals.
* Collaborating with underwriting, operations, and claims teams to resolve queries.
* Demonstrating strong analytical, relationship management, and communication skills.
* Developing knowledge of international insurance programs, re-insurance, and related structures.
Responsibilities
* Reconciling debtor and creditor accounts, analyzing differences, and tracking resolutions.
* Maintaining relationships with brokers, clients, and internal stakeholders.
* Achieving debt and cash targets regarding volume and age.
* Handling requests for information, responding, or redirecting as needed.
* Communicating with finance, underwriting, operations, and claims teams to verify data and resolve issues.
* Following credit control processes and contributing to process improvements.
* Issuing monthly statements to brokers.
* Participating in projects and initiatives.
* Understanding legal requirements and RSA policies.
* Recording data accurately and timely.
Skills and Experience
* 1-2 years of experience in credit control or finance administration.
* Education at a minimum higher educational level.
* Proficiency with data, tools, and systems, especially Excel.
* Good command of English and Spanish, both written and verbal.
* Effective team player with organized working style.
* Commercial mindset with results-oriented attitude.
* Positive approach to change and new tools.
RSA Luxembourg SA is committed to protecting your privacy in accordance with GDPR and local laws. Your data will be processed for recruitment purposes, kept for two years unless you object, and retained as necessary during employment. You have rights regarding your data and can contact our Data Protection Officer for access, rectification, or deletion requests.
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