Next Job Abroad is currently recruiting Danish-speaking Assistance Coordinators for an international travel assistance and insurance support center based in Fuengirola or Torrevieja, Spain.
In this role, you will support Nordic travellers around the world when unexpected situations happen during their trips — helping coordinate medical care, travel arrangements, and practical support.
It's a dynamic and meaningful role where you help people while building valuable international work experience.
Your Responsibilities
Support travellers worldwide via phone and email
Handle cases related to illness, accidents, or travel disruptions
Provide guidance regarding travel insurance coverage
Coordinate with hospitals, clinics, airlines, and international partners
Arrange flights, accommodation, or medical assistance when needed
Register and manage cases in internal systems
Deliver professional and empathetic support to customers in stressful situations
The assistance centre operates 24/7, so the role includes rotating shifts (day, evening, night, and weekends).
Why Work in Spain?
Spain is one of Europe's most popular destinations for people who want to combine career experience with lifestyle.
Living on the Spanish coast means:
300+ days of sunshine per year
Mediterranean lifestyle by the sea
International community and expat network
Easy travel across Europe
Vibrant food, culture, and social life
Requirements
Fluent Danish and English (written and spoken)
Strong communication and customer service skills
Ability to stay calm and organized in a fast-paced environment
Comfortable working in shift rotations
Good computer skills and attention to detail
Team-oriented mindset with strong problem-solving abilities
Experience in customer service, travel, insurance, healthcare, or assistance services is an advantage.
Additional languages are a plus.
Benefits
Relocation package to support your move to Spain
Competitive salary and benefits
Full training and onboarding program
International and multicultural working environment
Opportunity to gain valuable international work experience
Career development opportunities
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