At Lookiero Outfittery Group, we are leading the transformation of online personalised shopping, making it more accessible and inspiring for everyone. Born from the merger of Lookiero and Outfittery — two pioneering companies in the industry — we have joined forces to create Europe's leading online personal shopping platform. Our mission is to empower thousands of customers, helping them discover their full potential and succeed in their everyday lives.
With a growing presence across Europe and a team of over 600 people, we are proud to shape the future of fashion through innovation, creativity, and purpose. We are looking for a Customs Coordinator to join our Operations team.
Reporting to the Head of Transport, you will be responsible for ensuring the smooth and compliant flow of goods across international borders by managing all customs-related activities.
What will be your challenge?
1. Customs documentation and processes: Manage all required customs clearance documentation for both incoming and outgoing shipments, ensuring full compliance with local and international customs regulations, including tariff classifications, valuation, and duty calculations.
2. Continuous improvement & updating of customs processes: Regularly review and refine customs procedures to enhance efficiency. Stay up-to-date with changes in customs regulations, tax laws, and other relevant rules, ensuring that internal processes are updated to align with the latest requirements.
3. Analyze performance and optimize customs procedures: Evaluate customs clearance data and performance indicators to identify opportunities for improvement. Develop strategies to strengthen the company’s overall customs clearance operations and ensure proper documentation and record-keeping.
4. Collaborate with customs authorities and stakeholders: Work closely with customs authorities, agents, and other relevant internal and external stakeholders to resolve customs issues efficiently and ensure smooth and timely clearance of goods.
5. Monitor and enhance operational performance: Proactively evaluate courier performance, recommend improvements, monitor delivery times, return processes, and quality KPIs, and implement strategies for continuous improvement.
What will make you succeed?
* Bachelor’s degree in Industrial Engineering or Business Administration.
* At least 3-5 years of experience in customs processes (import, export, classification). An official title of customs representative is desirable.
* Fluent in English, with strong written and verbal communication skills.
* Proficient in Microsoft Office suite.
* Strong analytical and data-driven mindset with problem-solving focus.
* Ability to understand and interpret legal regulations and standards.
* Ability to work independently with a proactive approach to continuous improvement.
What will we bring to you?
* Possibility of remote work and flexible hours.
* Training platform for professional development.
* Flexible remuneration and benefits platform with tax advantages and discounts.
* Discounts on Lookiero products for you, friends, and family.
* Personal growth and development opportunities within Lookiero.
* A collaborative culture with a supportive team environment.
If you want to be a key player in our team, see the impact of your work, and are excited to learn more about us and the position, APPLY.
Original job posting available on Kit Empleo: https://www.kitempleo.es/empleo/199278632/customs-coordinator-wbg499-logrono/?utm_source=html
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