Overview
Viking provides roadside assistance services in Norway, Sweden, Denmark, and Finland. Additionally, we assist drivers throughout Europe via our network and international partners. We ensure the efficient and safe mobility of vehicles, passengers, no matter where the breakdown occurs. We assist in Norwegian, Swedish, Finnish, Danish and English languages.
Responsibilities
As a customer service consultant, your tasks will involve receiving and responding to phone inquiries from our customers who need roadside assistance. The customers may find themselves in vulnerable situations and our job is to help and assist them in these situations. It is important to us that they receive the right assistance. You will often be the first person a customer talks to when something has happened on the road.
Qualifications
* Experience in customer service
* Fluent in Danish, both spoken and written
* Proficient in English, both spoken and written
* Good knowledge of data/technology/systems
* A clean criminal record is a prerequisite
Fit
* value good work ethics
* have strong teamwork skills
* excel in communication
* are comfortable working both individually and in a team
* being at ease with data and phone as work tools.
* are detail oriented and enjoy complex tasks
* are solution-oriented both with customers and colleagues
* are curious and eager to acquire new knowledge
* thrive in a fast paced environment and adapt easily to change
* wants to be a part of a solid team with strong culture
Benefits
* Brand new offices in Fuengirola, Málaga
* A great work environment with experienced and curious colleagues
* Comprehensive and structured training
* excellent opportunities for personal and professional development
* A rotating schedule within 24/7 operations
* Competitive conditions + benefits
* Long term contract
How to Apply
Will YOU be our new colleague? We look forward to hearing from you! Applications will be reviewed ongoing.
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