Job Description:
What will you be doing?
* Support customer check-in and check-out processes, ensuring that service standards are met.
* Assist in the management of reservations, invoicing, documentation, cash control, and closing.
* Assist guests regarding hotel facilities in an informative, helpful, and friendly manner while maintaining professionalism.
* Answer telephone calls and emails.
* Be fully knowledgeable about hotel services and stay informed of all changes and new developments.
* Familiarize yourself with daily events and activities in and around the hotel.
* Provide a professional, warm, and friendly service consistently.
This is a great opportunity to be part of a 5* Resort in Sotogrande and develop your skills. Providing friendly, sincere, and personalized service helps our colleagues turn moments into memories for our guests at SO/ Sotogrande.
We are looking for an intern to assist our Front Office department.
Minimum Requirements:
* Driver's License
* Own vehicle
* Relevant Educational Background
* Establish an Agreement with the School or University
* Advanced level of English; additional knowledge of Spanish is a plus
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