Overview
Sidel is looking for a Field Service Engineer (FSE) specialized on Mechanic; the main focus is the following:- Perform Installation, start-up, commissioning and test of the Sidel Equipment supplied to customer sites;- Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel’s equipment installed at customer sites.- Finally, a good understanding of the customer needs is to be developed to provide objective advice and to ensure customer satisfaction.
Your Mission
* Test and evaluate equipment performance at customerplant, based on technical, contractual and safety specifications;
* Operate on Mechanical systems, HMI for regularactivities and troubleshooting as per Standard Operating Procedures. Executebasic electrical work (e.g. cable wiring)
* Properly handle, check and transfer equipmentnon-conformities;
* Prepare Job Progress Chart and technical reports inreference to carried-out activities;
* Ensure ultimate internal and external customersatisfaction;
* Perform activities in line with the StandardOperating Procedures (SOPs), Sidel coordination plan rules and customer rules;
* Coach junior colleagues on the on-site behavior,technical activities, troubleshooting and report-ing deliverables;
* Report to the ISM for team site activities.
Your Profile
Education Qualificationsand Language Requirements:
* Technical professional qualification or Bachelor degreein Engineering as a plus;
* English fluent, written and spoken;
* Other foreign language as per regional allocation isa a plus.
ProfessionalQualifications and Experience:
* At least 5 years of experience in field activities
* Experience in the beverage industry;
* Consolidated technical background on Mechanic;
* Knowledge of Sidel Portfolio is a plus;
* Aseptic knowledge is a plus;
* Availability to travel ( Up to 90% Italy and Internationally, mainly Europe).
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