Principal Accountabilities
* Assist with supervising daily operations of retail stores
* Supervise the back office including customer service
Knowledge & Skill Requirements
* Associate's degree;
Bachelor's degree preferred
* Equivalent years of experience in a substantially similar industry may be considered in lieu of a degree to be determined by the nature of the specific job and the hiring manager's criteria
* More than five years of experience
* Strong organization and communication skills
Knowledge & Application
* In-depth knowledge within a single work area or developing broad knowledge across a number of policy/technical areas
* Experienced technician/administrator with a number of years business experience
* Knowledge of standardized rules, procedures, and operations within own area
* Determines a course of action based on guidelines
Problem Solving
* Encounters similar problems which will require some fact finding, clarification, and basic analysis
* Solutions will typically be found within normal operating processes and policies
* Selects the best resolution based on a set of defined procedures or precedence
Interaction
* Exchanges standard/basic technical or nontechnical information with colleagues and immediate superiors and/or customers
* There may be a requirement to interpret or clarify technical information to aid understanding
* Audience is generally knowledgeable about the subject matter
* Conveys straightforward information to non-divergent audiences
Impact
* Impact is limited to short-term team performance (less than one year)
* Supports the achievement of goals through own personal effort
* Responsible for planning own work, assessing own progress, and adjusting efforts to meet goals
Accountability
* Accountable for meeting day-to-day team targets which impact the immediate work unit
* Takes action to monitor costs related to own work and that of the team
* Provides input into the performance appraisal process
R-
#J-18808-Ljbffr