Our client is a world’s leading outsourcing company providing services related to customer/technical support and content moderation.Our client proudly represent the leading general businesses such as Microsoft, Canon, Netflix, Volkswagen, and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.What you will do:- Analyze issues of business customers, partners, clients or internal stakeholder’s and find the best ways to resolve them; - Close customer inquiries regarding online marketing products, troubleshoot issues per process specifications, assist users in recovering account information and assist in payment related issues; - Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution.What you will bring:- Fluent/Native in written and verbal in Spanish- Good written and verbal skills in English- Experienced at using search engines to find information on the internet- Familiar with and heavy-user of social media products- Professional experience in back office or administrative task-based roles- Experience in text editing, revision or digital content analysis (desirable, not mandatory)What we offer:- Salary: 1050€ gross/month + 2 extra salaries per year + Performance Bonus- Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us), when applicable.- Strong possibility of career progression- Initial and continuous training- Work contract - Full time position- Opportunity to work in a multicultural environment