Company Description
El Gordito is an all-day cantina and coffee that offers a mix of food, coffee, natural wines, and sake. We aim to provide a unique hospitality experience for every guest.
Role Description
El Gordito is expanding and we are looking for a full-time, on-site position for a Store Manager at El Gordito, located in Madrid. The Store Manager will oversee the day-to-day operations of El Gordito, ensuring the highest level of customer satisfaction and efficient store performance. Responsibilities include supervising staff, managing inventory, coordinating schedules, implementing strategies, and maintaining a positive guest experience. The successful candidate will lead by example, fostering a collaborative and results-driven environment.
Qualifications
* Proven skills in Customer Service and Customer Satisfaction to ensure an exceptional guest experience
* Experience in Store Management, including inventory oversight and team leadership
* Strong Communication abilities to engage with customers and effectively manage staff and operations
* Knowledge of best practices to manage people and a store
* Excellent organizational and problem-solving skills with attention to detail
* Ability to work in a fast-paced environment while maintaining professionalism
* Prior experience in hospitality or food & beverage is a must
* Fluency in Spanish and English is preferred
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